If you have purchased your Teams membership directly from Adobe.com, a month before your renewal, Adobe provides a self-service license management workflow in the Admin Console. As the system administrator, you can modify the number of licenses and products in your plan during this period which is called the renewal window.
When your renewal window opens, you receive an email with the details: renewing products, quantity, and renewal price.
Your plans are renewed automatically on your renewal date - there is no action for you to take. Before your plans renew on your renewal date, you have a one month period to make adjustments to your license counts. You can view the details of your renewal and make changes in the Admin Console using the following procedures.
If you have purchased on promotional pricing, you will be renewed at the current market price. Also, if the market price has been revised, the latest price is displayed.
You can add or remove products and licenses any time during the renewal window. On your renewal date, the added products and licenses are charged to your saved payment method along with the existing plan.
Any decrease in license counts takes effect on your renewal date. The changes are not immediate. As the system administrator, you can select whose assignment to remove.
For example, if you have ten licenses for Acrobat and all ten are assigned. And, you only need nine licenses for the next year, decrease the number of licenses to nine, and save the changes. Your current plan still has ten licenses and ten users assigned. However, you are prompted to unassign a user before your anniversary date.
On your renewal date, your Creative Cloud All Apps license count decreases from ten to nine. If you do not unassign a user by the anniversary date, access is removed automatically from one user, as per the over-assignment policy.
Alternatively, you can select and remove a user after you update your renewal plan. This approach is preferred since you don’t have to return the Admin Console after renewal. The downside is the user is removed right away. You cannot select a user for future removal.
Any increase in license counts or adding new products only takes effect on your renewal date. The changes are not immediate. If you need licenses right away, see Add products and licenses.
It is recommended that you remove users immediately after reducing the number of licenses. If you decide to renew fewer licenses, the license counts are reduced on your renewal date. If the assigned user count is greater than the renewed license count, the account is in a non-compliant state.
Team admins are required to determine which user or users to unassign.
On your renewal date, Adobe starts the clock to
If you do not