User Guide Cancel

AUSST overview

  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
    2. Deployment Guides
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
    3. Deploy Creative Cloud for education
      1. Deployment home
      2. K-12 Onboarding Wizard
      3. Simple setup
      4. Syncing Users
      5. Roster Sync K-12 (US)
      6. Key licensing concepts
      7. Deployment options
      8. Quick tips
      9. Approve Adobe apps in Google Admin Console
      10. Enable Adobe Express in Google Classroom
      11. Integration with Canvas LMS
      12. Integration with Blackboard Learn
      13. Configuring SSO for District Portals and LMSs
      14. Add users through Roster Sync
      15. Kivuto FAQ
      16. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Identity types | Overview
    2. Set up identity | Overview
    3. Set up organization with Enterprise ID
    4. Setup Azure AD federation and sync
      1. Set up SSO with Microsoft via Azure OIDC
      2. Add Azure Sync to your directory
      3. Role sync for Education
      4. Azure Connector FAQ
    5. Set up Google Federation and sync
      1. Set up SSO with Google Federation
      2. Add Google Sync to your directory
      3. Google federation FAQ
    6. Set up organization with Microsoft ADFS
    7. Set up organization for District Portals and LMS
    8. Set up organization with other Identity providers
      1. Create a directory
      2. Verify ownership of a domain
      3. Add domains to directories
    9. SSO common questions and troubleshooting
      1. SSO Common questions
      2. SSO Troubleshooting
      3. Education common questions
  4. Manage your organization setup
    1. Manage existing domains and directories
    2. Enable automatic account creation
    3. Set up organization via directory trust
    4. Migrate to a new authentication provider 
    5. Asset settings
    6. Authentication settings
    7. Privacy and security contacts
    8. Console settings
    9. Manage encryption  
  5. Manage users
    1. Overview
    2. Administrative roles
    3. User management strategies
      1. Manage users individually   
      2. Manage multiple users (Bulk CSV)
      3. User Sync tool (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    4. Assign licenses to a Teams user
    5. Add users with matching email domains
    6. Change user's identity type
    7. Manage user groups
    8. Manage directory users
    9. Manage developers
    10. Migrate existing users to the Adobe Admin Console
    11. Migrate user management to the Adobe Admin Console
  6. Manage products and entitlements
    1. Manage products and product profiles
      1. Manage products
      2. Buy products and licenses
      3. Manage product profiles for enterprise users
      4. Manage automatic assignment rules
      5. Entitle users to train Firefly custom models
      6. Review product requests
      7. Manage self-service policies
      8. Manage app integrations
      9. Manage product permissions in the Admin Console  
      10. Enable/disable services for a product profile
      11. Single App | Creative Cloud for enterprise
      12. Optional services
    2. Manage Shared Device licenses
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Manage profiles
      6. Licensing toolkit
      7. Shared Device Licensing FAQ
  7. Get started with Global Admin Console
    1. Adopt global administration
    2. Select your organization
    3. Manage organization hierarchy
    4. Manage product profiles
    5. Manage administrators
    6. Manage user groups
    7. Update organization policies
    8. Manage policy templates
    9. Allocate products to child organizations
    10. Execute pending jobs
    11. Explore insights
    12. Export or import organization structure
  8. Manage storage and assets
    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Asset migration
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ  
      3. Manage transferred assets
    3. Reclaim assets from a user
    4. Student asset migration | EDU only
      1. Automatic student asset migration
      2. Migrate your assets
  9. Manage services
    1. Adobe Stock
      1. Adobe Stock credit packs for teams
      2. Adobe Stock for enterprise
      3. Use Adobe Stock for enterprise
      4. Adobe Stock License Approval
    2. Custom fonts
    3. Adobe Asset Link
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
    4. Adobe Acrobat Sign
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
    5. Creative Cloud for enterprise - free membership
      1. Overview
  10. Deploy apps and updates
    1. Overview
      1. Deploy and deliver apps and updates
      2. Plan to deploy
      3. Prepare to deploy
    2. Create packages
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
      3. Adobe templates for packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
    3. Customize packages
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
    4. Deploy Packages 
      1. Deploy packages
      2. Deploy Adobe packages using Microsoft Intune
      3. Deploy Adobe packages with SCCM
      4. Deploy Adobe packages with ARD
      5. Install products in the Exceptions folder
      6. Uninstall Creative Cloud products
      7. Use Adobe provisioning toolkit enterprise edition
      8. Adobe Creative Cloud licensing identifiers
    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
    6. Adobe Update Server Setup Tool (AUSST)
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
      1. Use Adobe Remote Update Manager
      2. Resolve RUM errors
    8. Troubleshoot
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
      3. Creative Cloud package "Installation Failed" error message
  11. Manage your Teams account
    1. Overview
    2. Update payment details
    3. Manage invoices
    4. Change contract owner
    5. Change your plan
    6. Change reseller
    7. Cancel your plan
    8. Purchase Request compliance
    9. Manage your team in Adobe Express
  12. Renewals
    1. Teams membership: Renewals
    2. Enterprise in VIP: Renewals and compliance
  13. Manage contracts
    1. Automated expiration stages for ETLA contracts
    2. Switching contract types within an existing Adobe Admin Console
    3. Value Incentive Plan (VIP) in China
    4. VIP Select help
  14. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  15. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud
AUSST Overview

Adobe Update Server Setup Tool (AUSST) enables you to centralize the download of Adobe apps and updates to a server location. 

setup server

Set up an internal update server: Set up an internal update server and then set up clients to use the server. Learn more...

Common use cases

Common use cases: Do an incremental sync or use AUSST in different commonly encountered scenarios. Learn more...

Maintain server

Maintain the internal update server: Synchronize internal update server to get the latest apps and updates. Learn more...

Troubleshoot server

Troubleshoot the internal update server: Troubleshoot internal update server setup and maintenance issues. Learn more...

What is AUSST

In an enterprise environment, you usually have many users who require various Adobe apps and updates. Each user is required to download and install the apps individually. Allowing all your end users to individually download and install apps from the Adobe servers will consume a sizeable amount of network bandwidth in your organization.

To address the issue of network bandwidth consumption, Adobe provides Adobe Update Server Setup Tool (AUSST). AUSST enables you to centralize the download of Adobe apps and updates to a server location. After implementing AUSST, you can redirect your end users to download the Adobe apps and updates from the internal update server. This way, a single download from the Adobe servers is required for each app or update.

AUSST network

Note:
  • AUSST syncs current Adobe desktop apps and the latest previous major versions of each. (Acrobat is an exception:  AUSST syncs only the current version to ensure that you have the latest security updates.) AUSST does not sync updates for apps we no longer sell. Find links to the apps that are available to download.​
  • Apps and updates are downloaded for both Windows and macOS platforms. Apps and updates synced through AUSST can be installed through Adobe Creative Cloud desktop app. While updates synced through AUSST can be installed through Remote Update Manager (RUM).
  • AUSST also hosts apps that can be deployed without their base versions, which can be installed using Adobe Creative Cloud desktop app.
  • AUSST currently does not host Substance apps.
  • The Creative Cloud desktop app cannot be update using AUSST. So, either users need to update it regularly or administrators need to deploy an updated package.

AUSST web server system requirements

The web server hosting AUSST is recommended to have the following configuration:

Disk Space

Minimum space requirements for a full synchronization: 600 GB (which may vary depending on the size of Adobe apps)

Operating System

  • Windows Server 2008 R2 or later
  • Mac OS X High Sierra (version 10.13) or later

RAM requirements

  • Windows: 8 GB
  • MAC OS: 8 GB
Note:

A full fresh sync needs approximately 600 GB (which may vary depending on the size of Adobe apps). Refer to the Common use cases for a selective sync.

Deployment options

The following table lists the support of apps and updates for AUSST, RUM, and Creative Cloud desktop app: 

Type of product/product update

Sync via AUSST

Install through Adobe Creative Cloud desktop app

Install through RUM

Latest products for which applications are hosted on AUSST (list)

Yes

Yes

No

Product updates

Yes

Yes

Yes

Acrobat updates

Yes

No

Yes

Why use AUSST

In an enterprise environment, you provide apps and updates to your end users via packages created in the Admin Console in different setups. In all the available setups, AUSST ensures that all apps and updates are downloaded once from the Adobe update servers and then served to your end users across the organization.

Install the Creative Cloud desktop app and allow end users to install apps and updates

If you create Self-service or managed packages with elevated privileges, your users will have access to the Creative Cloud desktop app. This allows the users to download install apps and updates (based on the package configuration options).

When you set up an internal update server, the apps and updates are downloaded each time you synchronize with the Adobe update server. End-user updates are downloaded from the internal update server once the configuration files are in place.

Creative Cloud Desktop app

If you create product configuration groups when setting up user computers, only specified products are available (for install and update) from the Creative Cloud desktop app. For details about product configuration groups, see Maintain the internal update server.

Note:

AUSST does not support the updates of Creative Cloud desktop app itself.

Install apps and allow end users to install updates

If you create managed packages and enable the apps panel, your users can update apps via the Help > Updates menu from with the installed apps.

When you set up an internal update server, the apps and updates are downloaded once from the Adobe update servers. Thereafter, user updates are downloaded from the internal update server.

Help Updates menu

Install apps via packages and updates via Remote update manager

If you create Self-service or managed packages with elevated privileges, your users will have access to the Creative Cloud desktop app. It allows users to download install apps and updates (based on the package configuration options).

When you set up an internal update server, the apps and updates are downloaded once from the Adobe update servers. After you set up your end-user computers to use your internal update server, the apps and updates are downloaded from the internal server.

What happens if your internal update server is down?

By default, after you set up end-user computers to use your internal update server, the end-user computers receive Adobe updates from the interal update server. This implies that, if for some reason, your internal update server is unavailable, your end-user computers will not get Adobe updates.

Use the following preference to ensure that, if your internal update server is unavailable, your end-user computers receive Adobe updates from the Adobe servers.

  1. Log in to the Admin Console and navigate to Packages > Preferences.

  2. Check the following option to bypass your internal update server when it is unavailable.

    Bypass internal update server

    Note:

    The bypass option will not be available while using the Remote Update Manager. This implies that Remote Update Manager does not support the fallback mechanism when your internal update server is unreachable.

  3. Click Save.

Next steps

1. Set up an internal update server

Server
Internal update server with HTTP server

2. Set up clients pointing to internal update server

Set up Clients
Clients pointing to the internal update server

3. Maintain the internal update server

Maintain internal update server
Internal update server setup

 Adobe

Get help faster and easier

New user?

Adobe MAX 2024

Adobe MAX
The Creativity Conference

Oct 14–16 Miami Beach and online

Adobe MAX

The Creativity Conference

Oct 14–16 Miami Beach and online

Adobe MAX 2024

Adobe MAX
The Creativity Conference

Oct 14–16 Miami Beach and online

Adobe MAX

The Creativity Conference

Oct 14–16 Miami Beach and online