Follow the links below to download and install your version of Acrobat, and solve common activation and installation problems.
|Acrobat DC (Subscription)||Acrobat 2020, Acrobat 2017||Trending issues|
Enterprise or VIP (Not for Individual Customers)
Acrobat Reader DC
For a specific error code or number, go to Fix errors installing Adobe apps and find the details of the error and common solutions to the error.
For a specific error message without an error code, see the table below.
|Installation failed||The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.||See Creative Cloud desktop application "Installation Failed" error message|
|Installation gets stuck at a random percentage||Installation gets stuck at a random percentage||See How to fix suspended installation errors for Acrobat on Windows and
App installation hangs
|Unsupported OS error||Unsupported OS||See System Requirements for Adobe Acrobat | Pro DC, Standard DC|
|Conflicting application while installing Acrobat||Please close the following applications to continue:
|See Close a conflicting application or process|
|Unable to reach or connect to Adobe servers||Unable to reach Adobe servers. Please check your firewall settings, ensure that the time settings on your computer are correct, and try again.||See Unable to reach Adobe servers|
|Error Disk full||Installation done with errors due to low disk space
or Installation failed due to low disk space
|See Low disk space errors|
|Insufficient disk space||Insufficient disk space. Please check minimum requirements and free up disk space to try again||See Exit codes 30 and 31 - low disk space errors | Creative Suite|