How to download and install Acrobat DC subscription

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Download and install Acrobat DC

Install on the second computer

Install Acrobat DC trial

Uninstall / reinstall Acrobat DC

Resolve installation errors

If you've purchased an Acrobat subscription or you're a Creative Cloud member, follow the instructions below to download and install Acrobat DC on your computer. (For other download and installation related help, click the appropriate link above.)

If you've purchased Acrobat Pro DC or Standard DC as a subscription, follow the instructions below to download, install, and activate Acrobat DC on your computer.

Visit Document Cloud app center and sign in with your Adobe ID and password, or with your social (Facebook or Google) account.

After you sign in, the Adobe Acrobat Pro / Standard download page appears. Click Download.

Note:

A binary setup file is downloaded. It's not a complete installer. When you run the file, the actual download and installation starts.

Based on which browser you're using, follow the instructions below:

Chrome

You can see the downloaded exe file in the lower-left corner of the browser window. Double-click the exe file, and skip to the next step.

Firefox

a. You see a file download prompt. Click Save File.

b. You can see the downloaded exe file by clicking the Show All Downloads icon in the upper-right corner of the window. Double-click the exe file, and skip to the next step.

Note:

Press Ctrl+J to open the Firefox Library dialog box. You can see the downloaded .exe file under Downloads. The filename starts with "acrobatproDC."

Internet Explorer

You see a prompt at the bottom of the window asking you to Save or Run the file. Click Run and then skip to the next step.

Note:

If you cannot locate the downloaded file, open Windows Explorer and then select the Downloads folder in the left navigation pane. Double-click the downloaded setup file.

The User Account Control prompt appears. Click Yes.

The installer starts downloading and installing Acrobat.

After the installation is complete, click Launch Acrobat.

You may be asked to sign in. Sign in with your Adobe ID and password.

Note:

If you see a warning message saying your Acrobat subscription cannot be validated, click the Continue in Trial button.

If you've purchased Acrobat Pro DC as a subscription, follow the instructions below to download, install, and activate Acrobat DC on your computer.

Note:

Acrobat Standard DC is a Windows-only offering and not available on Mac.

Visit Document Cloud app center and sign in with your Adobe ID and password, or with your social (Facebook or Google) account.

After you sign in, the Adobe Acrobat Pro download page appears. Click Download.

Note:

A DMG file is downloaded. It's not a complete installer. When you run the file, the actual download and installation starts.

Based on which browser you're using, follow the instructions below:

Safari

You can see the downloaded DMG file by clicking the Show Downloads icon in the upper-right corner of the window. Double-click the DMG file, and skip to the next step.