Create PDF does not work, results in error | Firefox, Chrome

Create PDF feature causes an error

Create PDF from Firefox or Chrome does not work sometimes and results in an error:

  • Firefox: "Acrobat had an error converting to PDF"
  • Chrome: Conversion hangs with status "Downloading for conversion" after showing the Save As dialog box.

Solution: Make sure that Acrobat is activated

Try the following steps to resolve the problem:

  1. Ensure that your Acrobat is activated. For more information, see Learn to activate or deactivate Adobe applications.

  2. Open Acrobat, and create a PDF from any file (Word, Excel, PPT, HTML, or text).

  3. Try again to convert an HTML page to PDF from Firefox or Chrome.

Бележка:

The resolution steps should work. However, if you're still running into issues, report your problem to Adobe using the Feature Request/Bug Report Form.

 Adobe

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