Ensure that the option "Show questionnaire immediately after Course completion" is enabled in Course > Instances > L1 Feedback.
L1 feedback auto popup does not appear
The L1 feedback auto-popup does not appear for a learner after completing the course.
Sometimes it can happen that a Learner may not receive the L1 feedback after completing a particular course or may receive a message as shown below:
This can happen due to the following reasons:
- Feedback is not set to appear after course completion.
- Reminders are turned off.
- A reminder is scheduled to appear after a certain amount of time.