Issue: 403 error when launching the Creative Cloud desktop app

When you launch Adobe Creative Cloud Desktop application, you receive the following error:

"Download error. Press Retry to try again or contact customer support. (403)"

Download error 403

Solution: Download and install the latest version of the Creative Cloud Desktop application

  1. Download the Adobe Creative Cloud Desktop application from
  2. Run the download file and follow onscreen instructions.

In case you still get this error, check Error downloading Creative Cloud applications.

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