Issue: 403 error when launching the Creative Cloud desktop app

When you launch Adobe Creative Cloud Desktop application, you receive the following error:

"Download error. Press Retry to try again or contact customer support. (403)"

Download error 403

Solution: Download and install the latest version of the Creative Cloud Desktop application

  1. Download the Adobe Creative Cloud Desktop application from https://creative.adobe.com/products/creative-cloud.
  2. Run the download file and follow onscreen instructions.

In case you still get this error, check Error downloading Creative Cloud applications.

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