PDFMaker issue in Office 2010, 2013, or 2016 with Acrobat DC or Acrobat 2017

Open the Microsoft Office application.

Click the blue File menu (in the upper-left corner). Click the [Application Name] Options button. Choose Add-ins in the list on the left side of the Options window. Choose Disabled Items in the Manage pop-up menu at the bottom of the Options window. Click Go.

Look in the Disabled Items list for Acrobat PDFMaker Office COM Add-in.

• If Acrobat PDFMaker Office COM Add-in is in the list, then select it, click Enable, and click Close. Then close and reopen the Office application.

• If Acrobat PDFMaker Office COM Add-in is not in the list, then use Windows Explorer to look for PDFMOfficeAddin.dll in C:\Program Files\Adobe\Acrobat [DC, 2015, or 2017]\PDFMaker\Office. If the file is not present, then go to Solution 5 for instructions on how to repair your Acrobat installation.
  
  Note: If you installed Acrobat to a location other than the default of C:\Program Files\Adobe, then modify the folder path above for your installation location.

Close all Office applications.

Press Windows + R keys to open the Run command window.

Enter regedit in the Open field, and then click OK.

In the Registry Editor, go to the following location:

For Outlook: "\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\PDFMOutlook.PDFMOutlook"

For Word: "\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\PDFMaker.OfficeAddin"

For Excel: "\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins\PDFMaker.OfficeAddin"

For PowerPoint: "\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\PowerPoint\Addins\PDFMaker.OfficeAddin"

Right-click Loadbehavior and choose Modify. In the Edit DWORD Value dialog box, change the value data from 0 to 3, and then click OK.

Close the Registry Editor and restart the Office application.

In Windows Explorer, locate PDFMOfficeAddin.dll and note its exact path, which can include spaces. Its default path is:

Acrobat DC: C:\Program Files (x86)\Adobe\Acrobat DC\PDFMaker\Office\PDFMOfficeAddin.dll

Acrobat DC Classic (2015): C:\Program Files (x86)\Adobe\Acrobat 2015\PDFMaker\Office\PDFMOfficeAddin.dll

Acrobat 2017: C:\Program Files (x86)\Adobe\Acrobat 2017\PDFMaker\Office\PDFMOfficeAddin.dll

Do one of the following:

• On Windows 7: Choose Start > All Programs > Accessories. Right-click Command Prompt, choose Run As Administrator and authenticate.
• On Windows 8/10: Search for Command Prompt using the search button next to the Start button. Right-click the Command Prompt, choose Run As Administrator and then authenticate.
  

In the Command Prompt window, type regsvr32 followed by a space and the path that you noted in Step 1. Enclose the path in quotation marks. For example, if PDFMOfficeAddin.dll is in its default location, then you would type the following command:

For Acrobat DC: regsvr32 "C:\Program Files\Adobe\Acrobat DC\PDFMaker\Office\PDFMOfficeAddin.dll" 

For Acrobat DC Classic (2015): regsvr32 "C:\Program Files\Adobe\Acrobat 2015\PDFMaker\Office\PDFMOfficeAddin.dll"

For Acrobat 2017: regsvr32 "C:\Program Files\Adobe\Acrobat 2017\PDFMaker\Office\PDFMOfficeAddin.dll"

Open the Microsoft Office 2010 application.

Click the blue File menu (in the upper-left corner). Click the [Application Name] Options button. Choose Add-ins in the list on the left side of the Options window. 

Look for Acrobat PDFMaker Office COM Add-in in the list.

• If Acrobat PDFMaker Office COM Add-in appears in the list but the check box beside it is not selected, then click the check box. Click OK. Then close and reopen the Office application. (If you can't place a check mark, and if you have already tried Solution 1, then select Acrobat PDFMaker Office COM Add-in. Click Remove, and proceed to the next paragraph.)
• If Adobe PDFMaker COM Add-in is not in the list of available add-ins, then click Add and navigate to C:\Program Files\Adobe\Acrobat [DC, 2015, or 2017]\PDFMaker\Office. Select PDFMOfficeAddin.dll. Click OK. Then close and reopen the Office application.
  
  Note: If you installed Acrobat to a location other than the default of C:\Program Files\Adobe, then modify the folder path above for your installation location.

Move any personal files out of the Acrobat application folder and its subfolders. The default location for the application folder is C:\Program Files\Adobe\Acrobat [DC, 2015, or 2017].

Do the following:

• On Windows 7/8/10: Right-click the Start button and then choose Control Panel > Programs And Features.

In the programs list, select Adobe Acrobat DC or Adobe Acrobat 2017.

Click Uninstall/Change.

Restart the computer with non-essential services and startup items disabled. For instructions, see the following documents:

• Disable startup items and services | Windows
• Restart Windows in a modified mode (Windows 7 or later)

Double-click the Acrobat DC or 2017 installation file. Follow the onscreen instructions to complete the installation.

Re-enable startup items and services. For instructions, see the appropriate Help document in Step 2, above.