Forgot your Adobe ID or password?
Your Adobe ID is the email address you used when you first started a trial or purchased an Adobe app or membership. Find solutions to common Adobe ID and sign-in issues.
Why do I have to sign in to use Dimension?
You need to sign in periodically for licensing validation—every 30 days for monthly members and every 99 days for annual members. Sign-in is also required when you download or update Dimension. For more information, see Activate and deactivate Adobe Creative Cloud apps.
Can I install Dimension on another computer?
You can install Dimension and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.
How can I get my invoice?
You can print an invoice from your account on Adobe.com. For details, see Find and print your Adobe invoice.
How can I optimize Dimension's performance on my system?
Adobe Dimension is a complex 3D application that uses multiple methods to display 3D graphics. The hardware requirements for 3D applications are higher than 2D applications. To learn about the guidelines to help you optimize Dimension's experience for machines that do not meet the recommended system requirements, see Optimize Dimension performance.