Adobe Connect 10.6 Release Notes

Read this document for details around the Adobe Connect 10.6 release, including release dates, upgrades, updates, improvements, and known issues.


Adobe Connect enables you to create state-of-the-art digital training, webinar, and collaboration experiences. For an overview of Adobe Connect, see

The Adobe Connect 10.6 release incorporates various improvements and resolves several bugs.

Release dates

Adobe Connect 10.6 rolls out in the following phases:

Hosted services:

Starts on Nov 17, 2019. See Adobe Connect Downloads and Updates to know the migration schedule for your account.

On-premise deployments:

Will be available from Dec 16, 2019.

Managed services:

Contact your Adobe Connect Managed Services (ACMS) representative to schedule an update.

What's New in Adobe Connect 10.6

Recordings playback in HTML

With the 10.6 release, the users get the ability to watch Adobe Connect recordings in the HTML client.

Connect Central

The curriculum viewer in Connect Central has also been redesigned in HTML.

For more information on the new features and enhancements in Adobe Connect 10.6, see What's New in Adobe Connect.

System requirements

Adobe Connect application

This update does not include a new version of the Adobe Connect application. 

You are prompted to install the new Adobe Connect application in the following scenario:

  • You share your screen or PowerPoint (PPTX format) files without installing the Adobe Connect application.

If you are an administrator, ensure that end users have the latest Adobe Connect application and Adobe Flash Player (version 13.0 or later) installed. Download the Adobe Connect application from this page, or directly from the following URLs:

Upgrade paths for on-premise deployments

Here are the prerequisites for this release:

  • From Adobe Connect 8.x, upgrade to Adobe Connect 9 then upgrade to Adobe Connect 10.6
  • From Adobe Connect 9.x, upgrade to Adobe Connect 10.6
  • From Adobe Connect 10.x, upgrade to Adobe Connect 10.6

Issues resolved

Issue tracking number

Issue description

4115651 Fixed an issue where the title of recording was cutoff under content in Connect Central
4115626 Fixed an issue in HTML client where Safari browser limitation warning appeared on connecting microphone
4115557 Fixed an issue where file published through Presenter latest trial version crashed the meeting room upon loading
4115520 Fixed an issue where ppt published through Presenter 11.2 version showed conversion error while uploading in meeting
4115519 Fixed an issue where Presenter content directly published from Powerpoint Presenter plugin  when shared in the meeting crashes the application.
4115460 Fixed an issue where in a pptx using bullet points list with hyperlink opened the links when clicked anywhere on slide
4115451 Fixed an issue where in a pptx, multiple hyperlinks in a text box only allow the last link to be executed
4115449 Fixed an issue where users were unable to edit/view/delete reports in French language
4115432 Fixed an issue where a certain PPTX file was not visible in HTML client
4115350 Fixed an issue where clicking on a scheduled event in the seminar calendar causes the calendar to not update when viewing other dates.
4115147 Fixed an issue where meeting / recording date formatting was improper in Connect Central homepage for German locale
4115110, 4114702 Fixed an issue where login pages do not render properly in IE11
4114981 Fixed an issue where on-premise meetings cannot be moved via the GUI
4114968 Fixed an issue where the ACTS server goes into a hung state after running for long periods
4114955 Fixed an issue where screen share freezes on MAC when Swedish is selected in the preferred language
4114829 Fixed an issue where uploading a certain pptx got stuck on stage or crashed the meeting room
4114687 Fixed an issue where some mp4 files do not play in HTML client
4114625 Fixed an issue where Header Image on slide visible in Connect 10.2 and not in 10.5
4114624 Fixed an issue where PPTX containing shapes fail to upload to the latest version 10.5
4114621 Fixed an issue where Images[.emf] not visible in pptx uploaded to meeting room with 10.5 but visible in 10.2
4114582 Fixed an issue where recording name truncated due to "HTML compatible" column
4114494 Fixed an issue where custom pod malfunctions during breakout room action & recording sequence
4114469 Fixed an issue where chat pod text limit warning does not disappear when user clears chat history
4114468, 4113746 Fixed an issue where telephony dialog shows device speaker option even when broadcast option is disabled by host.
4114463 Fixed an issue where hyperlinks within objects(e.g. tables) in a shared pptx file do not work in 10.5 meeting rooms
4114462 Fixed an issue where audio profile could not be created with third-party audio provider
4114442 Fixed an issue where during audio profile creation URL links for third-party audio providers are not shown correctly
4114400 Fixed an issue where users are unable to add/remove groups from view downloadable reports under Admin section
4114319 Fixed an issue where Search stuck on loading on IE11 post 10.5 upgrade
4114166 Fixed an issue where searching for a word with apostrophe was not working
4114160 Fixed an issue where audio profile with 3rd party audio provider could not be created
4114107 Fixed an issue where guests with Scandinavian letters in their names were not able to log in
4114066 Fixed an issue for Accounts with 'common' in their domain name, users and groups tab under Administration tab is blank
4113967 Fixed an issue where chat pod text limit warning does not disappear when user clears chat history.
4113820 Fixed an issue where Help link on microphone audio settings were broken
4113673 Fixed an issue where users are unable to start audio conference when seminar room is wrapped in event
4113613 Fixed an issue where in Connect Central Search page-selected dates in the filter could not be cleared
4113577 Fixed an issue where the whiteboard drawings and markings were not fully aligned while using Mac
4113558 Fixed an issue where the support for UTF-8 in api call was missing with guestName including Scandinavian letters. 
4113485 Fixed an issue where HTML enabled field is not updated in the UI even after force HTML is selected under HTML client settings
4113483 Fixed an issue where with Intercall when *5 is used users lose ability to unmute from UI
4113472 Fixed an issue where 'Configure Audio' and 'About Connect' Help pages redirect to "404 Not found"
4113453 Fixed an issue where always the first slide is shown before showing the correct slide os shared ppt.
4113394 Fixed an issue where  Q&A Pod data in a VC synced correctly only on updating the pod preferences
4113393 Fixed an issue where link to download Connect application was shown twice on Connect launch options screen
4113376 Fixed an issue where Unable to convert certain recordings to offline
4113293 Fixed an issue where email with art domain was not supported for creating a user
4113280 Fixed an issue where column sorting arrow icon reversed while viewing reports
4113274 Fixed an issue where in certain scenarios results columns were overlapping in search results
4113255 Fixed an issue where in pptx where images on the slide enlarged and had a white background after conversion both in flash and html view
4113227 Fixed an issue where auto promote participant to presenter flag not working as expected in HTML
4113223 Fixed an issue in pptx where color change of the text appearing as misaligned overlapping text in HTML
4113217 Fixed an issue in pptx where there is delay in slide transition to the current slide when a new participant  enters a meeting room
4113216 Fixed an issue in where a certain pptx is not being displayed to html participant
4113059 Fixed an issuer where user is unable to change the time zone name in event catalog
4112951 Fixed an issue where Concurrent learner count increases when a training is opened on an apple device and browser gets refreshed
4112754 Fixed an issue in pptx in HTML client where users do not see cursor change when they hover over links on slides
4112751 Fixed an issue in HTML client where VoIP audio was very choppy during layout changes, slide changes, and content loading
4112704 Fixed an issue where a certain shared PPT in the meeting is not showing in the HTML client but it is showing in the Flash Playback
4112619 Fixed an issue where an unsupported content used earlier blocks saving a supported content using the same name
4112599 Fixed an issue in HTML client on Chromium based browsers where there were sync problems between webcam and sound
4112396 Fixed an issue where certain fields in the Login Page for Connect 10.1.1 were missing accessible names
4112343 Fixed an issue where reports for a content (from UI) are not matching with the data fetched using API
4112217 Fixed an issue where on-demand event reporting for mobile users shows Qualified Lead set as No
4111913 Fixed an issue where basic Presenter content crashes meeting when loaded from content library
4111797 Fixed an issue where Room login button is not translated in French
4111427 Fixed an issue where Slide background color is different in HTML view vis-a-vis Flash view
4110917 Fixed an isseu where a certaing PPT when published from presenter shows error
4110831 Fixed an issue where slide index either getting distorted or appearing as 0 and bold formatting disappears in html view
4110818 Fixed an issue where first slide of index.html of producer-hybrid of a PPTx file is not the actual slide
4110314 Fixed an issue where Directory service LDAP settings in Adobe Connect synchronization does not generate preview logs and synchronization logs
4109967 Fixed a potential click jacking vulnerability
4109696 Fixed an issue where Captivate HTML5 content was not working
2927530 Fixed an issue where the content was deleted immediately when the licensing is disabled 

Known Issues and Limitations

Issue tracking number

Issue description

4115323 During recording playback in HTML, audio and video gets out of sync if during the recording there are multiple pauses of less than 5-seconds duration.
4115094 During recording playback in HTML, in the initial paused state the chat pod, Poll Pod, Share Pod appears blank unless user clicks to play the recording.
4115083 During recording playback in HTML, users cannot  change the volume by dragging the volume level but need to click the volume level.
4115070 During recording playback in HTML, users cannot zoom in/out and navigate to a page by entering page number in a shared PDF when sync is turned off while the Jaws screeenreader is turned ON
4115054 During recording playback in HTML, backward seek in paused state shows "nothing is being shared" in video pod, whiteboard, and screen share
4115022 Some of the Video feeds from old recordings (in 9.6 version) are not visible in recording playback in HTML,
4115012 During recording playback in HTML in mobile browsers, recording continues to play in mobile browsers even if the user locks the device or switch between the apps in the device
4115000 During recording playback in HTML in mobile browsers, audio and video are out of sync.
4114429 During recording playback in HTML, sometimes the recording audio breaks Edge browser on Laptop machines.
4113818 During recording playback in HTML, audio of the recording momentarily falters during the layout changes in the meeting on non-chromium based browsers that is, Firefox and Safari
4113570 During recording playback in HTML, overlay content is not showing in recording playback if user draws over the Content on paused recording.


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