Viimati uuendatud
26. veebr 2025
Use one of two methods to delete agreements from your Acrobat Sign account
Administrators have two options to delete an agreement from the Acrobat Sign system:
- Deletes agreements automatically after they reach a terminal state (completed, abandoned, or expired).
- Deletion takes place after an Admin established time span.
Explicit (manual) deletion via GDPR tools:
- Requires a Privacy Admin to find and explicitly delete an agreement.
- Entirely manual.
Märkus.
Only Privacy Admins can use GDPR tools, and they can only delete agreements that have been generated by a user in their account.
- Non-Admin users who need to delete an agreement must contact their local Admin team.
- Support may not delete agreements from the system.
- Admins don't have the authority to delete agreements that are sent from users in a different account.
- Users that want to hide agreements from their view (vs deleting them) may do so under their own authority on the Manage page.
Additional information
- Only the agreements, which are not actively in-process, can be deleted.
- Agreements that are in-process must first be canceled/declined/expired
- Once a transaction has been deleted, it cannot be recovered
