Migrate to Edition 3, Edition 4, Edition 4 w/Premium Stock, Express w/Firefly

Applies to enterprise.

The migration described in this article is applicable for VIP accounts that migrate to Creative Cloud for enterprise Edition 3 or Edition 4 (formerly Pro Edition) plan, and for Adobe Enterprise Term License Agreement (ETLA) accounts that migrate to a Creative Cloud for enterprise Edition 3, Edition 4 (formerly Pro Firefly), Edition 4 w/Premium Stock (formerly Pro Plus), or Adobe Express with Firefly plans.

Migration strategy

Currently, your users and admins will be assigned to product profiles that come with your Creative Cloud for enterprise plan. To migrate your users and admins to the new plans, you'll need to decide your migration strategy.

The Migration strategy that you choose will depend on how you have currently set up the users and products (product profiles) in your organization.

  • If you have set up user groups in your organization and assigned these to product profiles, follow the Migrate user groups procedure.
  • If you've assigned users to product profiles:
    • If the number of users in your organization (or for each product profile) is about 10 or less, follow the procedure to migrate users individually.
    • If the number of users in your organization (or for each product profile) is more than 10, follow the procedure to migrate users in bulk.
  • If you manage your users with the User Sync tool or the User Management API, use the following automation methods:

Migrate user groups

Use the following procedure if you have set up user groups on the Admin Console.

On the Users tab of the Admin Console, navigate to User Groups, then perform the following setup for each user group.

  1. Turn off notifications

    This ensures that the users within the existing profile will not receive email notifications when you delete this profile.

    Note:

    Turning off notifications at this stage only affects Creative Cloud for enterprise profiles that are being replaced by new product profiles. The change will not apply to the new product profiles. Adobe recommends leaving notifications turned on for all active product profiles, to ensure users receive timely updates and notices regarding the apps and services they are assigned.

    Follow these steps to turn off notifications:

    1. Go to Products and the Product for this product profile.
    2. Click the Creative Cloud for enterprise product profile.
    3. Click Settings.
    4. Turn off notifications.
    Edit product profile

  2. After turning off notifications, assign the new product profile to the user group.

    In the list of user groups, click the user group name (hyperlink).

  3. Go to the Assigned Product Profiles tab, and click Assign Profile.

    Assign product profile to user group

  4. In the Assign product and profiles dialog box, click .

    The following is the list of products that we recommend for migration. However, the products displayed will depend on the ones that your organization has purchased:

    • Single App - Edition 3
    • All Apps - Edition 3
    • Single App – Edition 4
    • All Apps - Edition 4
    • Single App – Adobe Express with Firefly
    • All Apps - Adobe Express with Firefly
    • Single App - Edition 4 w/Premium Stock
    • All Apps - Edition 4 w/Premium Stock
    • Adobe Express and Firefly - Site license
    • Adobe Express and Firefly - Seat license
  5. From the list of available products, choose the requried product profile.

    You can either choose the default product profile for this product. Or you can create a product profile and then choose that.

  6. Finally, Delete the Creative Cloud for enterprise product profile, and click Save.

Migrate users

If you have users that are not part of a user group, you will need to migrate these users, by one of the following methods:

Migrate users Individually

Migrate users in Bulk (using CSV files)

Common questions

Get help faster and easier

New user?

ICYMI Promo

Updates and Releases!

In case you missed it follow this page to stay updated!

Updates and Releases!

In case you missed it follow this page to stay updated!

ICYMI Promo

Updates and Releases!

In case you missed it follow this page to stay updated!

Updates and Releases!

In case you missed it follow this page to stay updated!