Summary
Unable to access files after migrating from the previous version of the app.
If you’re experiencing issues accessing files migrated from the previous version of Adobe Express, check the FAQ for solutions.
Last updated on
Mar 4, 2025
Learn about the status of known and fixed issues in Adobe Express on desktop.
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System issues
Access issues with files migrated from the previous version of the app
Under review
| App version | Adobe Express |
| Impacted device types | All |
| Last updated | March 3, 2025 |
Favorites unavailable after upgrading to Adobe Express for Teams
Under review
| App version | Adobe Express |
| Impacted device types | Desktop |
| Last updated | March 3, 2025 |
Summary
Unable to access favorites after upgrading to Adobe Express for Teams.
If your favorites are missing after upgrading to Adobe Express for Teams, refer to the troubleshooting guide for solutions.
Personal profile unavailable after upgrading to Adobe Express for Teams
Under review
| App version | Adobe Express |
| Impacted device types | Desktop |
| Last updated | March 3, 2025 |
Summary
Unable to access personal profile after upgrading to Adobe Express for Teams.
If you can’t access your personal profile after upgrading to Adobe Express for Teams, check the troubleshooting article for steps to resolve the issue.
Files missing after upgrading to Adobe Express for Teams
Under review
| App version | Adobe Express |
| Impacted device types | Desktop |
| Last updated | February 3, 2025 |
Summary
Unable to locate files after upgrading to Adobe Express for Teams.
Log into your business profile, as your assets may have moved to your team's storage when you joined the team.
Drawing not saved after signing back in
Under review
| App version | Adobe Express |
| Impacted device types | Desktop |
| Last updated | February 3, 2025 |
Summary
After signing back into Adobe Express, your drawing changes may not be saved, preventing you from resuming where you left off.
Currently, there is no workaround, but our team is working to correct this issue. Check back for updates.
Feature issues
Unable to edit text
Under review
| App version | Adobe Express |
| Impacted device types | Desktop |
| Last updated | February 3, 2025 |
Summary
Editing may be difficult if objects overlap text or if text is grouped.
To edit, select the text object in the Layers panel and then press Enter.
Unable to find variable fonts in Adobe Express
Under review
| App version | Adobe Express |
| Impacted device types | Desktop |
| Last updated | February 3, 2025 |
Summary
Variable fonts are not yet supported in Adobe Express.
Many variable fonts are also available in conventional formats that Adobe Express supports. Try using a non-variable version of the font instead.
Hindi and Gujarati text renders incorrectly in exported PDFs
Under review
| App version | Adobe Express |
| Impacted device types | Desktop |
| Last updated | February 3, 2025 |
Summary
Text in Hindi or Gujarati does not render correctly in exported PDFs.
Currently, there is no workaround, but our team is working to correct this issue. Check back for updates. In the meantime, you can export the design as JPG or PNG file.
Add-ons unavailable
Under review
| App version | Adobe Express |
| Impacted device types | Desktop |
| Last updated | February 3, 2025 |
Summary
Installed add-ons may become unavailable after upgrading to Adobe Express for Teams and moving assets to team storage.
Log into your personal profile to access your add-ons. Note that administrators may have restrictions on installing add-ons when using a business profile.
Video upload is slow in Adobe Express on Chromebook
Under review
| App version | Adobe Express |
| Impacted device types | Desktop |
| Last updated | March 3, 2025 |
Summary
Experiencing slow video uploads in Adobe Express on Chromebook.
If video uploads are taking longer than expected on your Chromebook, review the troubleshooting guide for possible fixes.
Video playback is slow in Adobe Express on Chromebook
Under review
| App version | Adobe Express |
| Impacted device types | Desktop |
| Last updated | February 3, 2025 |
Summary
Experiencing slow or lagging video playback in Adobe Express on Chromebook.
If you’re experiencing lag or slow playback while watching videos in Adobe Express on Chromebook, check the article for troubleshooting steps.
Unable to download video
Under review
| App version | Adobe Express |
| Impacted device types | Desktop |
| Last updated | February 3, 2025 |
Summary
Videos created in older versions of Adobe Express, especially Adobe Spark, may take longer to download.
To complete the download without issues, avoid refreshing the page until the process is complete.
The eyedropper tool for drawing isn't working on touchscreen devices
Under review
| App version | Adobe Express |
| Impacted device types | Desktop |
| Last updated | February 3, 2025 |
Summary
The eyedropper tool isn't working when using a touch screen on a Windows device and Chromebook.
Currently, there is no workaround, but our team is working to correct this issue. Check back for updates. In the meantime, use a mouse instead of the touchscreen.
