Can't fill out or save PDF forms

You can't fill out or save a PDF form in Adobe Reader. 

To resolve this issue, use one of the following solutions.

Solution 1: If the PDF doesn't contain form fields, enable the Typewriter tool

  1. Enable the Typewriter tool on the PDF.

    • With Adobe Acrobat:
      Note: You must have at least one Acrobat Professional client installed.
      1. Open the PDF in Acrobat Professional.
      2. Choose Tools > Typewriter > Enable Typewriter tool in Adobe Reader.
      3. Save the PDF.
    • With Reader Extensions Server:
      Note: Make sure that you have a Reader Extensions server installed in your organization.
      1. Go to the ReaderExtensions server portal (http://[servername]:[port]/ReaderExtensions).
      2. Upload the PDF file.
      3. Fill out the PDF form.
      4. Save the resulting PDF to your computer.
  2. Open the PDF in Adobe Reader and choose Tools > Typewriter to access the Typewriter tool.

  3. Use the Typewriter tool to type characters on top of the PDF content.

Note: The Typewriter tool is only available for static PDF files, not for dynamic files, as it is part of the commenting functionality.

Solution 2: To save form data that you enter into PDF form fields, upgrade to Adobe Reader XI

Adobe Reader XI allows saving form data to the PDF.

Solution 3: For Adobe Reader X or earlier, ask the form author to enable the appropriate PDF rights using Reader Extensions Server

Note: The form author needs to have Reader Extensions Server installed in their organization to complete these steps.

  1. Go to the ReaderExtensions server portal (http://[servername]:[port]/ReaderExtensions).
  2. Upload the PDF file.
  3. Select the Usage Rights you want to apply to the PDF (you need Form Fill-In if you want to complete the PDF form and save the data).

  4. Save the resulting PDF to your computer.

Note: Reader Extensions Server is a LiveCycle product that's deployed in an enterprise environment. Therefore, this solution isn't cost-effective if you only want to enable a handful of forms or PDFs.

Additional information

To make and save changes to a PDF file, you need a license for Adobe Acrobat. Changes that normally require Adobe Acrobat include entering text, saving a PDF form, and adding comments.

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