Did you purchase an Adobe product or service for another person -- for example, a family member, friend, or colleague?
If you downloaded a trial version of Adobe Acrobat, your regular subscription would have started after the trial period. Check your Plans & Products page for details of your subscription.
After the free promotional offer of Adobe Stock completes, your paid membership begins and the monthly fee is charged automatically.
Some PDF services renew annually, such as Create PDF, PDF Pack, Export PDF, or Fill & Sign. You can view your subscriptions on your Plans & Products page.
If none of the above reasons apply and you suspect a fraud, contact us.