User Guide Cancel

Edit and save configurations

  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
    2. Deployment Guides
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
    3. Deploy Creative Cloud for education
      1. Deployment guide
      2. Approve Adobe apps in Google Admin Console
      3. Enable Adobe Express in Google Classroom
      4. Integration with Canvas LMS
      5. Integration with Blackboard Learn
      6. Configuring SSO for District Portals and LMSs
      7. Deploy Adobe Express through Google App Licensing
      8. Add users through Roster Sync
      9. Role sync for Education
      10. Kivuto FAQ
      11. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Identity types | Overview
    2. Set up identity | Overview
    3. Set up organization with Enterprise ID
    4. Setup Azure AD federation and sync
      1. Set up SSO with Microsoft via Azure OIDC
      2. Add Azure Sync to your directory
      3. Azure Connector FAQ
    5. Set up Google Federation and sync
      1. Set up SSO with Google Federation
      2. Add Google Sync to your directory
      3. Google federation FAQ
    6. Set up organization with Microsoft ADFS
    7. Set up organization for District Portals and LMS
    8. Set up organization with other Identity providers
      1. Create a directory
      2. Verify ownership of a domain
      3. Add domains to directories
    9. SSO common questions and troubleshooting
      1. SSO Common questions
      2. SSO Troubleshooting
      3. Education common questions
  4. Manage your organization setup
    1. Manage existing domains and directories
    2. Enable automatic account creation
    3. Set up organization via directory trust
    4. Migrate to a new authentication provider 
    5. Asset settings
    6. Authentication settings
    7. Privacy and security contacts
    8. Console settings
    9. Manage encryption  
  5. Manage products and entitlements
    1. Manage users
      1. Overview
      2. Administrative roles
      3. User management techniques
        1. Manage users individually   
        2. Manage multiple users (Bulk CSV)
        3. User Sync tool (UST)
        4. Microsoft Azure Sync
        5. Role sync for Education
        6. Google Federation Sync
      4. Change user's identity type
      5. Manage user groups
      6. Manage directory users
      7. Manage developers
      8. Migrate existing users to the Adobe Admin Console
      9. Migrate user management to the Adobe Admin Console
    2. Manage products and product profiles
      1. Manage products
      2. Manage product profiles for enterprise users
      3. Manage automatic assignment rules
      4. Review product requests
      5. Manage self-service policies
      6. Manage app integrations
      7. Manage product permissions in the Admin Console  
      8. Enable/disable services for a product profile
      9. Single App | Creative Cloud for enterprise
      10. Optional services
    3. Manage Shared Device licenses
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Manage profiles
      6. Licensing toolkit
      7. Shared Device Licensing FAQ
  6. Manage storage and assets
    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
      3. Manage Adobe storage
    2. Asset migration
      1. Automated Asset Migration
      2. Automated Asset Migration FAQ  
      3. Manage transferred assets
    3. Reclaim assets from a user
    4. Student asset migration | EDU only
      1. Automatic student asset migration
      2. Migrate your assets
  7. Manage services
    1. Adobe Stock
      1. Adobe Stock credit packs for teams
      2. Adobe Stock for enterprise
      3. Use Adobe Stock for enterprise
      4. Adobe Stock License Approval
    2. Custom fonts
    3. Adobe Asset Link
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
    4. Adobe Acrobat Sign
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
    5. Creative Cloud for enterprise - free membership
      1. Overview
  8. Deploy apps and updates
    1. Overview
      1. Deploy and deliver apps and updates
      2. Plan to deploy
      3. Prepare to deploy
    2. Create packages
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
      3. Adobe templates for packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
    3. Customize packages
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
    4. Deploy Packages 
      1. Deploy packages
      2. Deploy Adobe packages using Microsoft Intune
      3. Deploy Adobe packages with SCCM
      4. Deploy Adobe packages with ARD
      5. Install products in the Exceptions folder
      6. Uninstall Creative Cloud products
      7. Use Adobe provisioning toolkit enterprise edition
      8. Adobe Creative Cloud licensing identifiers
    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
      2. Deploy updates
    6. Adobe Update Server Setup Tool (AUSST)
      1. AUSST Overview
      2. Set up the internal update server
      3. Maintain the internal update server
      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
      1. Use Adobe Remote Update Manager
      2. Channel IDs for use with Adobe Remote Update Manager
      3. Resolve RUM errors
    8. Troubleshoot
      1. Troubleshoot Creative Cloud apps installation and uninstallation errors
      2. Query client machines to check if a package is deployed
      3. Creative Cloud package "Installation Failed" error message
    9. Create packages using Creative Cloud Packager (CC 2018 or earlier apps)
      1. About Creative Cloud Packager
      2. Creative Cloud Packager release notes
      3. Application packaging
      4. Create packages using Creative Cloud Packager
      5. Create named license packages
      6. Create packages with device licenses
      7. Create a license package
      8. Create packages with serial number licenses
      9. Packager automation
      10. Package non-Creative Cloud products
      11. Edit and save configurations
      12. Set locale at system level
  9. Manage your account
    1. Manage your Teams account
      1. Overview
      2. Update payment details
      3. Manage invoices
      4. Change contract owner
      5. Change reseller
    2. Assign licenses to a Teams user
    3. Add products and licenses
    4. Renewals
      1. Teams membership: Renewals
      2. Enterprise in VIP: Renewals and compliance
    5. Automated expiration stages for ETLA contracts
    6. Switching contract types within an existing Adobe Admin Console
    7. Purchase Request compliance
    8. Value Incentive Plan (VIP) in China
    9. VIP Select help
  10. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  11. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud
Caution:

Creative Cloud Packager is no longer in development and no updates will be provided. Also, Creative Cloud Packager cannot be used to create packages that include Creative Cloud 2019 apps or later. Learn More.

We recommend that you use the create package workflows provided in the Adobe Admin Console.

See how to create Named User Licensing packages and Shared Device Licensing packages.

Creative Cloud Packager preferences

If you want to set preferences for location of the cache for products, clear the cache, or view Help on Creative Cloud Packager, click the Down Arrow next to the "Welcome, <user name>" message on the upper-right corner of the Create Package screen.

To change the cache location where the applications are downloaded or to clear the cache, click Preferences from the drop-down list.

Note: Clearing the cache deletes the downloaded applications.

To save any changes you made in the Preferences screen, click Save. To exit without saving any changes, click Cancel.

Modify package configuration

Package configurations

The settings for package configuration include options such as whether to ignore conflicting processes during installation.

To review or change the package configuration settings, click Change. The Advanced Configurations screen appears.

Adobe Update Manager Behavior:

In an individual product installation, the Adobe Application Manager launches automatically every day at 2:00 am to check for updates to Adobe products. The user is not aware of this check unless a product update is found, at which time the application displays a dialog on the end-user machine to inform the user that an update is available. This is not typically the behavior you want in an enterprise deployment.

Adobe Creative Cloud Packager offers you three choices for update behavior:

  • To prevent the user’s Application Manager from doing automatic update checking for the deployed products, choose the default option, "Adobe Update Manager is disabled (IT manages update distribution)”. In addition to suppressing the automatic update behavior, this disables the Update option from the Help menu in the applications; users can no longer look for updates on their own. If you choose this option, the IT admin must download and deploy updates for their users.
  • The option “Admin users update via Adobe Update Manager” enables automatic update checking through the Adobe Application Manager, which is the default for products installed individually. If the user’s system was previously set to suppress updates, deploying a package with this option set re-enables automatic update checking.
  • You can choose to redirect the automatic update process to check for updates with your own update server, rather than the Adobe update server. For this, select the option “Use internal update server”. For this option, you must host updates on an internal server, and redirect the Adobe Application Manager to look there for updates. You do this by providing the path to an XML configuration file that contains information about the hosted server. For more information about hosting an internal server, see Using Adobe Update Server Setup Tool.

Remote Update Manager

Adobe Remote Update Manager lets you remotely run the updater on the client with the benefit of executing as an administrator. Select this option to enable the use of Remote Update Manager. For more information, see Remote Update Manager

Installation’s location

The Application Manager offers you the following choices for the deployment location:

  • Deploy to default application directory: The default drive is the system drive; the default path is \Program Files in Windows and /Applications in Mac OS.
  • Specify directory during deployment: Allows the end users to specify the installation path during the deployment of the package. On Mac OS users are prompted on the user interface, while on Windows this is a command-line option only.
  • Specify directory: Enter the path to the location to a specific installation location

 

Note:

Some apps always get installed at the default location. See Known Issues for more information.

To save any changes to configuration you made and return to the Package Details screen, click Save. To return to the Package Details screen without making any changes, click Cancel.

Note:

If you deselect Show Applications and Updates via the Apps panel option, the Admin users update via Adobe Update Manager option is also deselected. However, this configuration change is not saved. The next time you run the packager, the Show Applications and Updates via the Apps panel option will be selected. Also, the Admin users update via Adobe Update Manager option is enabled.

Add offline media

You can add applications and updates of apps, from a local, offline source. 

To add applications and updates from a local source, such as a DVD or ESD, instead of downloading from the Creative Cloud, click Add Offline Media.

Browse to the location where the offline media is located. On a Mac, place the DMG file in a directory and browse to that directory. Select the products and updates to package.

Note:

Use media provided by Adobe or downloaded from the Adobe website to ensure that it is not corrupt and does not contain malicious code.

When you have made your selection, click Done to return to the Application and Updates screen.

Click Build to start packaging the selected applications and updates.

Adobe logo

Sign in to your account