Information about what's included in the Adobe Connect 9.1 add-in, and how to install it.
This article applies to Adobe Connect versions that supports Adobe Connect add-in. Starting Nov 2017, Adobe introduced the new Adobe Connect application for desktop that replaces the old Adobe Connect add-in for Adobe Connect version 9.x and later. If you are on Adobe Connect version 8 or earlier, you can continue to use Adobe Connect add-in.
The version of Adobe Connect 9.1 Add-in is 11.2.385.0 on Windows and 11.2.381.0 on Mac OS.
The Adobe Connect Add-in is needed for functionality specific to meeting hosts and presenters on Windows and Mac OS. The minimum required version of the Add-in for Adobe Connect 9.1 update is 11.2.385.0 for Windows and 11.2.381.0 for Mac OS. You are asked to install the new Add-in in the following circumstances:
- You try to start or join 9.1 meeting for first time and have older version of the Add-in installed.
- You start screen sharing, application sharing, or share PowerPoint (PPTX format) files, and don’t have the latest version of the Add-in installed.
Issues resolved with the new release:
- Increasing the default log size to 10 MB and putting the silence addition message under logAudioMessage flag.
- Support Crash Reporter on Mac OS
- Ability to get stack traces in Release add-in
- Fix for bug 3351775: FireWire camera issue on Mac OS add-in
- Fix for bug 3498896: Sometimes on Mac OS, a blank toast window appeared on user entry
- Fix for bug 3519806: When the screen sharing dialog is still open, and you click Share My Screen again, close the already opened screen sharing dialog before displaying the dialog again.
The new add-in is backwards compatible, so you can download and install it before the 9.1 upgrade.
Manually install the add-in
Windows
Click here to download Windows add-in.
- Save the file when prompted; by default, it's saved in the Downloads folder.
- Open the Downloads folder and open ac_addin_win_385.zip to extract the package (the package name is setup.exe).
- Open setup.exe to launch the installer.
- Follow the installer prompts to install the add-In.
Mac OS
Click here to download the Mac add-in.
- Save the file when prompted; by default, it's saved in the Downloads folder.
- Open the Downloads folder and open ac_addin_mac_381.z to extract the package (the package name is adobeconnectaddin-installer.pkg).
- Open adobeconnectaddin-installer.pkg to launch the installer.
- Follow the installer prompts to install the add-In.
If you have any questions, contact Adobe using your normal support channels or visit the support page.