Creative Cloud for teams FAQ

Creative Cloud for teams brings together the very latest Creative Cloud desktop apps, updates, and upgrades the moment they’re released, plus the tools and services your team needs to create their best work and collaborate with peers.

Visit the Creative Cloud for business page for more information.

If you have already purchased Creative Cloud for teams and have license management, deployment, or technical support questions, visit the Creative Cloud for teams admin help page. If you have product usage questions, visit the Creative Cloud for teams user help page.

You can purchase Creative Cloud for teams directly from Adobe. You can also purchase from an Adobe-authorized reseller. Find one in your region.

Customers who purchase through resellers or via Adobe’s telesales agents do so through the Value Incentive Plan (VIP), Adobe’s subscription
 licensing program. The VIP Select program offers volume discounts for
 members who purchase 10 licenses or more. Once VIP Select status is achieved, members qualify for benefits including VIP Select discounting 
and much more. Contact your Adobe rep or reseller partner for more information.

The Creative Cloud for teams plan includes everything in Creative Cloud, plus centralized administration, flexible deployment, enhanced collaboration, and business-level support.

Administration

Online purchasing and license management console; easily assign and transfer seats at no cost, add seats and track usage.

Deployment

Centrally deploy all apps or a custom subset. Admins can also block services and online storage access from corporate networks.

Enhanced Collaboration

Pooled Adobe Stock images- All team members can easily license, access, and manage images from one shared Adobe Stock subscription. (Requires purchase of Adobe Stock plan with CCT.)

Support

24x7 IT support and exclusive access to Adobe web, photo, video, and digital publishing experts via 1:1 consultations (two per year, per person). Valued at $200 per person.

The enterprise plan provides additional license management and deployment options, advanced security features, and enterprise level support.

See product comparison chart for more details.

Yes, individual Creative Cloud members can upgrade to Creative Cloud for teams with no cancellation fee. To do so, contact Customer Care for support. Be prepared to provide:
• Adobe ID for the primary admin of the teams membership
• Phone number for the primary admin
• Adobe IDs for the individual memberships you want to switch to the teams membership

The following apps are available as a single app:

  • Photoshop CC
  • Illustrator CC
  • InDesign CC
  • Adobe Muse CC
  • Dreamweaver CC
  • Animate CC
  • Adobe Premiere Pro CC
  • After Effects CC
  • Adobe Audition CC
  • InCopy CC

Although membership includes access to just one app, you also have limited time access to all other CC apps as a free trial.




We intend to make Creative Cloud as widely available as possible. See the latest list of countries where Creative Cloud for teams is available.

No. You only need to connect to the Internet at least once every 99 days to validate your membership.

If you would like the ability to turn certain services on/off, then a Creative Cloud for enterprise membership may be a better option. Visit the Creative Cloud for enterprise page to learn more.

There is no way to centrally disable access to Creative Cloud storage. Any end users who have access to the web via a browser have the ability to store their files in the cloud. However, if users are on a corporate network and using company-administered machines, the following network calls can be blocked via the organization's firewall, thereby blocking use of storage while on the
network:
• https://creative.adobe.com/api/assetso
• https://creative.adobe.com/api/collectionso
• https://creative.adobe.com/api/shareo
• https://creative.adobe.com/files—port 443


See also:

 Adobe

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