Understand how Acrobat Sign automatically stores and suggests recipients as you send agreements.
The address book in Adobe Acrobat Sign is automatically populated as you send agreements. Each time you enter a recipient email address, it's saved and later suggested when adding recipients in future transactions.
The address book is used to predict and display suggested recipients as you type in recipient fields.
How the address book works
When you begin typing in a recipient field, Acrobat Sign displays a list of suggested recipients based on previously used email addresses and available directory contacts.
You can select a suggested recipient at any time to populate the field.
The address book is available in most recipient fields, including:
- Send page, Recipients, and CC fields.
- Web form configuration, Counter signers, and CC fields.
- Custom send workflows, Recipients and CC fields.
- Send in Bulk configuration, Recipients.
How contacts are added
Email addresses are automatically added to your address book when you send agreements or enter recipients.
No manual action is required to create or save contacts.
Types of contacts
The address book includes three types of contacts:
Myself
The logged-in user. This entry is always available and cannot be removed.
Personal contacts
Email addresses that you have previously used when sending agreements.
- Display only the email address.
- Are automatically created based on usage.
- Can be removed when no longer needed.
Organizational contacts
Directory-based contacts provided through your organization’s identity system, such as LDAP or Active Directory.
- Include both name and email address.
- Are managed by your organization.
- Cannot be edited or removed from the address book.
Managing contacts
The address book is not a traditional contact management system. Contacts are automatically created based on usage and cannot be manually added or edited.
Personal contacts can be removed when they are no longer needed.
To remove an email address from your address book, see Delete email addresses from your address book.
Things to know
- Email addresses are added automatically as you send agreements.
- The address book provides suggested recipients and requires no manual maintenance.
- Organizational contacts are read-only and managed outside of Acrobat Sign.
- Removing a contact prevents it from appearing in suggestions but does not affect previously sent agreements.
