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Maintain disk space and clean cache on an Adobe Connect server

  1. Adobe Connect User Guide
  2. Introduction
    1. What's New in Adobe Connect
    2. Adobe Connect meeting room basics
    3. Adobe Connect Capabilities in HTML Client
    4. Adobe Connect application for desktop
    5. Adobe Connect technical specifications and system requirements
    6. Keyboard shortcuts in Adobe Connect
  3. Adobe Connect Meeting
    1. Start, attend, and manage Adobe Connect meetings and sessions
    2. Host and Presenter Area in Adobe Connect
    3. Adobe Connect application for desktop
    4. Adobe Connect pre-meeting diagnostic test
    5. Adobe Connect Central home page
    6. Share content during an Adobe Connect meeting
    7. Update and manage Adobe Connect meetings
    8. View meeting reports and analytics data
    9. Notes, chat, Q&A, polls, and quiz in Adobe Connect meeting
    10. Accessibility features in Adobe Connect
    11. Keyboard shortcuts in Adobe Connect
    12. Create virtual meeting rooms and arrange layouts
    13. Breakout rooms in Adobe Connect meetings
    14. Manage meeting attendees in Adobe Connect
  4. Adobe Connect administration and maintenance
    1. Enabling Adobe Connect HTML client
    2. Enabling single sign-on in Adobe Connect
    3. Change the timeout period
    4. Configure audio providers for Universal Voice
    5. Create and import users and groups in Adobe Connect
    6. Enhance Adobe Connect account security
    7. Generate usage reports in Adobe Connect Central
    8. Administer and manage Adobe Connect accounts
    9. Manage users and groups
    10. Set permissions for library files and folders
    11. Back up user data, database, and settings of Adobe Connect server
    12. Build custom reports from Adobe Connect database
    13. Maintain disk space and clean cache on an Adobe Connect server
    14. Manage and monitor Adobe Connect server logs
    15. Start and stop Adobe Connect services
  5. Adobe Connect Events
    1. About Adobe Connect Events
    2. Manage Adobe Connect Events
    3. Attend Adobe Connect Events
    4. Create and edit Adobe Connect Events
  6. Adobe Connect Training and Seminars
    1. About Adobe Connect courses and curriculum for training
    2. Conduct trainings with Adobe Connect
    3. Create and manage seminars
    4. Create training courses in Adobe Connect
    5. Create and manage training curriculum in Adobe Connect
    6. About Virtual Classrooms in Adobe Connect
    7. Adobe Connect reports to monitor training features
    8. Participate in Adobe Connect training sessions and meetings
    9. Closed captioning in Adobe Connect
  7. Audio and video conferencing in Adobe Connect
    1. Audio in Adobe Connect meetings
    2. Record and play back Adobe Connect meetings
    3. Video in Adobe Connect meetings
  8. Manage user content in Adobe Connect
    1. View reports and usage information about uploaded content
    2. Work with content in the Content library
    3. Work with Adobe Connect library files and folders


Monitor the available disk space on the system running an Adobe Connect server and clear the cache.

About maintaining disk space

The Adobe Connect system must have a minimum of 1 GB of free space. Adobe Connect does not have any built-in tools that monitor disk space—the administrator must monitor disk space with operating system utilities or third-party tools.

Content can be stored on the server hosting Adobe Connect, on external shared storage volumes, or both.

Maintain disk space on Adobe Connect servers

  1. Do any of the following:
    • Use Adobe Connect Central to delete unused content. See Delete a file or folder.

    • Replace your server disk with a bigger disk.


    If the free disk space on the server falls below 1 GB, the server stops.

Maintain disk space on shared storage devices

  1. Monitor the primary shared storage device for free space and available file system nodes. If either drops below 10%, add more storage to the device or add another shared storage device.

    10% is a recommended value. Also, if you’re using shared storage, set a maximum cache-size value in Application Management Console or the cache can fill up the disk.

Clear the edge server cache

Adobe recommends that you create a weekly scheduled task to clear the edge server cache. It’s a good idea to run the task during off-peak hours, such as early Sunday morning.

  1. Create a cache.bat file to delete the cache directory. The entry in this file must use the following syntax:
    del /Q /S [cache directory]\*.*

    The default cache directory is C:\Connect\edgeserver\win32\cache\http. To delete the cache, use the following command:

    del /Q /S c:\Connect\edgeserver\win32\cache\http\*.*
  2. Select Start > Programs > Adobe Connect Edge Server > Stop Adobe Connect Edge Server.
  3. Run the cache.bat file and verify that it deletes files in the cache directory.

    The directory structure remains, and any files that the edge server locks are not deleted.

  4. Select Start > Programs > Adobe Connect Edge Server > Start Adobe Connect Edge Server.
  5. Select Start > Control Panel > Scheduled Tasks > Add Scheduled Task.
  6. Select cache.bat as the new file to run.
  7. Repeat this procedure for each edge server.


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