Configure Adobe Acrobat as default PDF viewer in Microsoft Teams

Last updated on 13 March 2024

Get Adobe PDF experience in Microsoft Teams

As a Microsoft Teams admin, you can set up an installation policy from the MS Teams Admin Center. You can provide the necessary permissions for Adobe Acrobat to be the default app for viewing and editing PDFs. All PDF files within the Chat, Channels, and Files app will open directly in the Acrobat app within Teams once Acrobat is set as default. Tenant users don't require an Adobe Acrobat subscription or an Adobe ID to view PDFs, comment or annotate PDFs, and to bookmark, or search PDFs. However, to Organize, Combine, Export, Compress, or Protect a PDF, the tenant users must be signed in with an Adobe Acrobat subscription.

For more information, see Customize Acrobat experience in Microsoft Teams.

Supported browsers

Adobe Acrobat for Microsoft Teams is supported on all modern browsers, such as Chrome, Firefox, Safari, and Microsoft Edge.

Language versions

Adobe Acrobat for Microsoft Teams is available in the following languages:

English

French

German

Japanese

Italian

Spanish

Dutch

Portuguese

Swedish

Danish

Finnish

Norwegian

Simplified Chinese

Traditional Chinese

Korean

Czech

Polish

Russian

Turkish

Prerequisites

The IT Administrator must include the URLs listed on this page under the MS Teams integration in the allow list for the Teams app to function seamlessly.

Set up Adobe Acrobat app to work in the tenant

Log in to Teams admin center.
In the left panel, go to Teams apps > Manage apps.
Search for the Adobe Acrobat app. In the search results, select Adobe Acrobat and then go to the app details page.

Note:

Allow the Adobe Acrobat app to proceed if an admin setting, app permission policy, or organization-wide setting blocks the app.
On the Permissions tab, select Review permission.
Select Accept to grant consent.

To know more about app consent, see View app permissions and grant admin consent in the Microsoft Teams admin center.

Install Adobe Acrobat for all users

In the Teams admin center, go to Teams apps > Setup policies in the left-pane.
Under Manage Policies, select Global (Org-wide default) and then select Edit.
In the Installed apps section, select Add apps.
Search Adobe Acrobat, select Add next to the app name, and then select Add.
Select Save.

For more information, see Manage app setup policies in Microsoft Teams.

The Adobe Acrobat app is configured with Teams to open any PDF files in the Adobe Acrobat app from the Chat, Channel, or Files app. To allow Adobe Acrobat for particular users or a group, assign a custom app permission policy.

Verify if Acrobat is set as default in MS Teams

Admins can check if Acrobat is the default PDF viewer by sharing and opening a PDF in a chat or channel; if it opens in the Acrobat app, the setting is correct.

Frequently Asked Questions

Pinning PDF files (powered by Adobe) as a tab on the channel is not supported as of now.
The PDF experience inside the Assignments app will remain within Team's experience.

It depends on the time that it takes for the policy to take effect. A policy typically takes a few hours to come into effect. For more information, see Manage app setup policies.

End users can simply uninstall the app from the client.
Admins can remove the Adobe app from preinstalling policy.

Remove the pre-install policy before the app is blocked to ensure that users safe return to the default Teams experience.

See documentation about how Adobe handles data.

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