Quit Illustrator.
Last updated on
26 October 2021
View and work with HEIF/.heic files in Illustrator on Windows by downloading and installing HEIF and HEVC codecs from the Microsoft Store.
When opening HEIF/.heic files into Illustrator, you may see one of the following messages:
- Additional non Adobe software is needed to open .heic/.heif files. Install the required software so Illustrator can open this file.
- Could not open "imagename.heic" because Illustrator cannot recognize the file extension.
Note: Canon HIF / HEIC Files are not supported.
Install HEIC/HEVC codecs
To successfully import HEIF/.heic files, download, and install both of the HEIF and HEVC Extensions directly from Microsoft.
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Get the HEIF Image Extensions - The HEIF Image Extension enables Windows 10 devices to read and write files that use the High Efficiency Image File (HEIF) format.
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Buy the HEVC Video Extensions - Play High Efficiency Video Coding (HEVC) videos in any video app on your Windows 10 device.
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Restart Illustrator and try importing your HEIF/.heic file.
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