Video doesn't play on Windows | Lightroom desktop

Issue

Microsoft Windows does not currently support videos recorded in the BT2020 HLG color space. This includes, but is not limited to, HDR videos from the iPhone 12.

Workaround

If you wish to record video that can be played successfully on Windows, please set your camera to use a different color space.

On the iPhone 12, this can be accomplished in Settings by choosing Camera > Record Video and turning off "HDR Video”.

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