Quit Photoshop.
Last updated on
Issue
In the Lr Photos tab of Photoshop’s Start workspace, when you select a Lightroom photo and click Import Selected, the photo is not imported and a cross icon 
appears before its filename.
Solution
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Double-click the downloaded file to extract its contents.
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To start the installation, do one of the following:
Windows: Double-click Set-up.exe from the extracted folder.
Mac: Double-click Install.app from the extracted folder.
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The installation starts. You can see the progress of your installation.
Installation progress -
Once the installation is complete, launch Photoshop and import photos in the LR Photos tab. The photos are imported successfully, indicated by
before the filename.
Photos imported successfully
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