Blank dialog on Windows 7 computers running IE 8

Issue

Windows 7 users who launch either an Adobe CC 2019 application or an Adobe Acrobat application updated after October 2018 may see a blank dialog box:

Note:

This issue is caused if you are using a Windows 7 computer running Internet Explorer 8.

Resolution

To resolve this issue, upgrade the Internet Explorer version on your computer.

Download and install the updated version of Internet Explorer for Windows 7 from this location.

 Adobe

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The Creativity Conference

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Adobe MAX 2024

Adobe MAX
The Creativity Conference

Oct 14–16 Miami Beach and online

Adobe MAX

The Creativity Conference

Oct 14–16 Miami Beach and online