Apple provides the capability to capture HEIC photos and HEVC (H.265) videos on some of its mobile devices running iOS 11.
For more details, see Apple's documentation here: https://support.apple.com/en-us/HT207022.
Support for HEIC image files has been provided in the June 2018 releases of Lightroom CC 1.4, Lightroom Classic CC 7.4, and Camera Raw 10.4 running on macOS High Sierra v10.13 or later.
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Ensure that HEIC support is enabled in Adobe Camera Raw:
In the Camera Raw Preferences dialog box, ensure that the JPEG/HEIC field is set to either Automatically open JPEGs and HEICs with settings or Automatically open all supported JPEGs and HEICs. To access Camera Raw Preferences, click the Open Preferences Dialog button in the Camera Raw dialog box.
Support for HEIC image files has been provided in the August 2018 releases of Lightroom CC 1.5 and Lightroom Classic CC 7.5 running on Windows 10.
Support for HEIC image files has been provided in the June 2018 release of Lightroom CC for mobile (iOS) 3.3 running on iOS 11.
Support for HEIC image files has been provided in the August 2018 release of Lightroom CC for mobile (Android) 3.6.
Support for HEVC video files has been provided in the October 2018 releases of Lightroom CC 2.0 and Lightroom Classic CC 8.0 running on macOS High Sierra v10.13 or later.
Lightroom CC, Lightroom Classic CC, and Camera Raw currently do not support HEVC video files on Windows. Adobe is working on providing the support.
Support for HEVC video import, playback, and syncing to the cloud storage has been provided in the April 2018 release of Lightroom CC for mobile (iOS) 3.2.1 running on iOS 11.
Lightroom CC for mobile currently does not support HEVC video files on the Android platform. Adobe is working on providing the support.
For related information, see Apple's documentation here: https://support.apple.com/en-us/HT207022.
You can change your iPhone's/iPad's Transfer To Mac Or PC setting to Automatic. This setting automatically converts HEIC photos and HEVC (H.265) videos to the compatible formats JPEG and H.264 MOV when you transfer the media files from your mobile device to a Mac or PC.
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Add/import the photos and videos to Lightroom. For Help instructions, see the following link:
- Lightroom CC (desktop): Add photos
- Lightroom Classic CC: Import photos from a camera or card reader