Types of electronic signatures and seals available from Adobe include:
For digital signatures, Acrobat Sign supports the full range of secure signature creation devices such as USB tokens, smart cards, and digital certificates hosted in the cloud. Additionally, you can work with the trust service provider (TSP), certificate authority (CA), or timestamp authority of your choice from the European Union Trusted Lists (EUTL) and the Adobe Approved Trust List (AATL).
Adobe Acrobat Sign Solutions are hosted on 2 or 3 simultaneously active datacenters in a multi-layered redundancy model that uses automated processes to redirect traffic away from an application server, database, or data center that is experiencing an outage. Additionally, in certain regions, passive data center configurations are maintained in to provide for disaster recovery. For more information, please view the Adobe Acrobat Sign Solutions data centers page.
When hosted by Amazon Web Services (AWS), customer transaction data, documents, and metadata are securely stored in Amazon Simple Storage Service (S3) and Elastic Block Store (EBS). When hosted by Microsoft Azure, customer transaction data, documents, and metadata are securely stored in Azure Zone Redundant Storage (ZRS) and Azure Local Redundant Storage (LRS). For more information, identify your company’s primary data center location and view the Adobe Acrobat Sign Solutions data centers page.
Acrobat Sign Solutions customers manage any personal data collected in connection to a signed document. To help ensure that all signers have the opportunity to download and save a copy of a fully executed agreement, customers can configure data governance to automatically delete completed agreements from the Adobe Acrobat Sign Solutions after 14 days. For more information on Adobe personal data policies, please view the Adobe Privacy Center.
Adobe’s global expertise, rigorous security practices, and continuous monitoring of the legal landscape helps our customers confidently maintain compliance with government and industry regulations around the world. Although unlikely, in case of a legal challenge Adobe may assist customers and defend the legality of its e-signatures. At the discretion of Adobe, assistance may include: