Suppress the email link to the online signed agreement
Some email templates in Adobe Acrobat Sign provide a link to the signed agreement once it is completed. (e.g., The Signed and Filed email the sender receives):
For many customers, this easy access link is useful to review agreements as they complete and facilitate the next steps of their internal processing.
However, some business processes will not tolerate the potential risks of having a link to a signed document in email text (e.g., HIPAA-eligible transactions).
For these types of transactions, admins can configure the account/group to remove the link from the template:
Customized email templates are not impacted by this setting.
Configure the setting
The ability to suppress the email link to the signed agreement can be configured at the account and group levels.
Navigate to the Global Settings (Group Settings for Group admins) and scroll down to Include a link in emails to view the signed agreement.
- When the setting is enabled, the link to the signed agreement is included in the email template
- When disabled, the link is removed from the email template
The option to suppress the email link is applied in real-time as the email is generated.
If you change the setting, all existing agreements are impacted as they generate new email notifications.