Adobe Connect 9.5.7 Release Notes

Adobe Connect 9.5.7 Release Notes


Adobe Connect is a market-leading web conferencing solution that enables corporations and government agencies worldwide to improve collaboration, webinars, and eLearning through exceptionally rich interactions. For an overview of Adobe Connect, see

Adobe Connect 9.5.7 is a maintenance release and is available as a patch. It fixes several issues to make the user workflows smoother.

Release Date

Adobe Connect is rolled out in phases. For Connect 9.5.7 release, the availability or deployment schedule is as follows:

On-premise:  Adobe Connect 9.5.7 installer is available for on-premise deployments in all supported locales.  Release date is Oct 30, 2016.

Hosted: The update on Adobe Connect 9.5.7 service hosted by Adobe starts on Oct 22, 2016.

Managed Services: Adobe managed customer-specific cloud deployment of Adobe Connect is updated based on customer-requested scheduled. Reach out to your Adobe Connect managed services representative to schedule your update.

System Requirements

For the latest system requirements, see the Adobe Connect Tech Specs Page.

Upgrade path for on-premise deployments

The following are the prerequisites before you can upgrade to this release:

  • From Adobe Connect 8.x, upgrade to Adobe Connect 9.5.x before applying this patch.
  • From Adobe Connect 9.x, update to Adobe Connect 9.5.x before applying this patch.

Issues Resolved

Issue Tracking Number

Issue Description


Fixed accessibility issues for ‘Create New Meeting’ button in Connect Webapp


Fixed issue where discrepancy was observed in event and seminar session report


Fixed issue where, for a few users, Meeting Usage report would not run if more than 1 day was selected in calendar option


Fixed issue where Insufficient input validation was done in Connect events registration form


Fixed issue where Seminar session report- By Attendees- showed login name instead of email address if ‘use email as login’ option is set as No


Updated text for Log entry: (ERROR) failTrans: not in a transaction

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