Black frames appear when you preview Auto Creations

Learn how to solve the issue of black frames when you preview Auto Creations in the Home screen.

Issue

Black frames are visible when you play the preview of Auto Creations or when you view them under Auto Creations in the Home screen.

Solution

Outdated or flawed video display card drivers can incorrectly display motion video or textures. This can lead to black frames when you preview Auto Creations.

To solve this issue, contact the video card manufacturer for an updated driver or download one from the manufacturer's website. To determine the manufacturer of a video card, view the card's properties in Device Manager.

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Adobe MAX 2024

Adobe MAX
The Creativity Conference

Oct 14–16 Miami Beach and online

Adobe MAX

The Creativity Conference

Oct 14–16 Miami Beach and online