Welcome window in Fireworks is partially off the screen and cannot be closed


After launching Fireworks 4, the Welcome window appears partially off the screen with the Close Window button not visible. (The Welcome window can also be activated by choosing Help > Welcome.) Because the Close Window button is not visible, the window cannot be closed and now covers the Fireworks workspace.


The Welcome window can appear too-large on the screen if the monitor is set to a low resolution, such as 640 x 480 pixels.


Three methods exist to close this window, including:

Using the Alt+F4 function keys

The Fireworks Welcome window is a standard system element which can be removed by first pressing and holding the Alt key and then pressing the F4 function key (Alt+F4). This keyboard shortcut will close any currently active window (unless Function keys have been disabled on the system or some other configuration setting has disabled the key combination). For this key combination to work, first make sure that the Welcome window is currently the active window by clicking on it.

Changing the monitor resolution

  1. Right-click on an empty place on the Desktop.
  2. Select Properties in the context menu. The Display Properties dialog box will appear.
  3. Click the Settings tab and locate the Screen Area slider.
  4. Move the slider to the right to increase screen resolution to at least 1024 x 768 pixels.

    Once the screen resolution is set to 1024 x 768 pixels or higher, the Fireworks 4 Welcome window will not appear with its title bar and close box on your monitor until you delete the Fireworks 4 Preferences.txt file. Once this is done, the Welcome window will appear on the screen with its title bar and close box. Click the close box to close the window.

Disabling the Welcome window in the Fireworks 4 Preferences.txt file

  1. Close Fireworks, if it is currently open.
  2. Choose Start > Programs > Accessories > Notepad to launch Windows Notepad.
  3. In Notepad, choose File > Open and navigate to the Fireworks 4 directory which normally would be located at:

    C:\Program Files\Macromedia\Fireworks 4
  4. Open the file named Fireworks 4 Preferences.txt found in the Fireworks 4 folder.
  5. Locate the following line in the preferences file (use Notepad's Edit > Find command, if necessary):

    DisplayWelcomeMovie) (true)
  6. Change "true" to "false".
  7. Save the file.
  8. Exit Notepad and launch Fireworks 4. The Welcome window will now not appear unless the user chooses Help > Welcome in Fireworks 4.
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