Restricted from using Adobe Stock on K-12 education account? Can’t view search results? Get answers to common questions about Adobe Stock and K-12 education account.
Certain search results like images and videos on the Adobe Stock website can be inappropriate for children. If you hold a K-12 license of an Adobe product like a Creative Cloud All Apps plan or Spark plan, you can’t view search results on the Adobe Stock website.
For the same reason, if your email address is assigned to a K-12 license and used for a personal account, you can’t select your personal profile on the Adobe Stock website.
Yes. You can still create a personal Adobe Stock account. Visit https://stock.adobe.com, and follow the instructions. Make sure to use an email address not linked to a K-12 license on another account. This personal Adobe Stock account is separate from your corporate account. You need a different payment method to purchase plans.
Yes. You can use Adobe Stock with other plan types that are not specific to K-12 education account.
Yes. Your admin can remove your previous email address linked to a K-12 or Spark license and assign you a new one. Once your previous email address is assigned to an Adobe Stock license, you can start using the Adobe Stock subscription.
Two separate email addresses results in two sign-ins: one you use for Adobe Stock and the other for a K-12 education account. With the K-12 education account, you can't access the in-app integration for Adobe Stock in Creative Cloud apps or Spark.
If you are a VIP member and purchased an Adobe Stock for teams license along with other K-12 licenses and keep getting this error message, do the following: