Welcome to Adobe® InCopy® CS5.5. This document contains late-breaking product information, updates, and troubleshooting tips not covered in the InCopy documentation.
For updates to system requirements, visit www.adobe.com/go/incopy_systemreqs
1. Before you install, close all applications currently running on your system—including other Adobe applications, Microsoft Office applications, and browser windows. It is also recommended to temporarily turn off virus protection during the installation process.
2. You must have administrative privileges or be able to validate as an administrator.
3. Do one of the following:
4. If you are installing as an upgrade, the installer will check your system to find the valid upgrade product. If it cannot find it, it will ask you to input the serial number of the product being upgraded. You can also install the software in trial, then input your new and previous serial numbers in the serialization screen shown during launch.
5. For additional installation help, go to www.adobe.com/go/cs5install/.
For more detailed information about troubleshooting your installation, go to http://www.adobe.com/support/loganalyzer/.
Note: In order to install additional components or reinstall your software after your original installation, you will need access to the original installer (CD, DVD or the download from the web). Repair is not an available option.
Do one of the following:
Note: If you want to install the product on a different computer, you must first deactivate the software on your computer. To deactivate, choose Help > Deactivate.
Creative Suite 5.5 trials are "try and buy," meaning you can evaluate individual products or editions of Creative Suite 5.5 and then convert the installed trial to a full version by purchasing the product and entering the serial number at any time during or after the trial period.
To convert your trial, enter the serial number from your purchase into the product screen that counts down the remaining days in the trial. You can enter a serial number to convert the trial at any time during the trial period or after the trial ends.
Creating or entering an Adobe ID registers your software and sets up access to Adobe CS Live online services. In order to take advantage of your complimentary subscription of CS Live services, and get up-to-date product information, training, newsletters, and invitations to Adobe events and seminars, you must register your product.
To learn more about CS Live online services, visit www.adobe.com/go/cslive_ps.
All font related documentation is online. Visit http://www.adobe.com/type/browser/landing/creativesuite/creativesuite5.html to find our OpenType User Guide, OpenType ReadMe, links to font specific readmes, listings of fonts installed by the different CS5.5 products, and listings of fonts included on DVD for each of the CS5.5 products.
The InCopy CS5.5 installer installs fonts into a default system font directory. If the installer finds older versions of these fonts in the default system font directory, it will uninstall the older versions, and save them to a new directory. The default system font directory is:
Apple Macintosh: <System Disk>/Library/Fonts
Windows: <System Disk>:\Windows\Fonts
The older fonts will be saved in the new directory:
Apple Macintosh: <System Disk>/Library/Application Support/Adobe/SavedFonts/current
Windows: <System Disk>:\Program Files\Common Files\Adobe\SavedFonts\current
This new directory will also contain a file named "Read Me.html" which lists the saved fonts, and the version numbers of the new and old font files.
You can re-install the older fonts by deleting the new font files from the default system font directory, and moving the old files back into that directory.
There are additional fonts on the installation disc. For information on installing these fonts, see http://www.adobe.com/go/learn_fontinstall_en.
Adobe Customer Service provides assistance with product information, sales, registration, and other non-technical issues. To find out how to contact Adobe Customer Service, please visit Adobe.com for your region or country and click on Contact.
Support Plan Options and Technical Resources
If you require technical assistance for your product, including information on complimentary and fee-based support plans and troubleshooting resources, more information is available at http://www.adobe.com/go/support/. Outside of North America, go to http://www.adobe.com/go/intlsupport/, click on the drop down menu under the question “Need a different country or region?”, choose a different country or region, then click GO. An alternate method is to click on Change beside the country name at the top of the screen to select a different country or region.
Free troubleshooting resources include Adobe’s support knowledgebase, Adobe user-to-user forums, Adobe Support Advisor and more. We are continually making additional tools and information available online in order to provide you with flexible options for resolving issues as fast as possible.
For complete Help plus community-based instruction, inspiration, and support, go to www.adobe.com/go/learn_InCopy_support_en.
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