Posted on June 19, 2014

Note:

This QF may not be the latest HTML Workspace QF for LiveCycle ES4 SP1 (11.0.1). For a complete and latest list of LiveCycle ES4 SP1 (11.0.1) QFs, see LiveCycle ES4 SP1 Quick Fixes.

Contact Support for more information or to obtain the QF.

Issues fixed in the QF

  • Form for a task does not load but a busy wait screen is displayed when accessing a task in a remotely deployed HTML Workspace. The error seen in console is:
    Uncaught Error: Load timeout for modules: main.
    (Ref #LC-7594)
  • When a user opens a PDF form in HTML Workspace, the Save button is not displayed. The issue occurs intermittently.
    Note: Users of Adobe Reader 11 and Internet Explorer 10 encounter the issue even after applying the patch. (Ref #3745547)

Prerequisites to installing the QF

  • Adobe LiveCycle ES4 SP1 (11.0.1)
  • Create a backup of your HTML Workspace customizations, if any. The customizations are overwritten upon installing a patch.

Installing and configuring the QF

  1. Go to http://[server_name]:[port]/lc/crx/packmgr, where server_name and port refer to the server name and port for the LiveCycle ES4 SP1 installation.
  2. Log in with administrator credentials. The default username/password is admin/admin).
  3. Select the adobe-lc-workspace-pkg-<version>.zip package and click Download. Save the package at a backup location. It is required if you decide to uninstall the QF.
  4. Click Upload package and upload the adobe-lc-workspace-pkg-1.1.22.zip package.
  5. Select the uploaded package and click Update.

Additional steps to configure the QF

  • Restore or redo the HTML Workspace customizations, if any. The customizations are removed when installing a patch.

Impacted LiveCycle modules

  • HTML Workspace

Uninstalling the QF

  1. Go to http://[server_name]:[port]/lc/crx/packmgr, where server_name and port refer to the server name and port for the LiveCycle ES4 SP1 installation.
  2. Log in with administrator credentials. The default username/password is admin/admin).
  3. Select the adobe-lc-workspace-pkg-1.1.22.zip package, click More, and click Uninstall
  4. Select the adobe-lc-workspace-pkg-1.1.22.zip package, click More, and click Delete.
  5. Click Upload package, and browse to upload the old adobe-lc-workspace-pkg-<version>.zip package of which you took a backup before updating the package.
  6. Select the uploaded adobe-lc-workspace-pkg-<version>.zip, and click Install.

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