Save your work and close all Adobe apps before you begin. If Adobe apps are open, you may receive a warning to close them. For more help, see Close conflicting processes or applications.
The Creative Cloud desktop app provides a quick way to update all of your apps to the latest versions. You can update installed apps individually, or update all apps together.
By default, all previous versions of Creative Cloud apps are uninstalled when you update to the latest version. If you want to retain previously installed versions, remember to change the default settings before you start the update process. For more information, see Advanced options.
The Adobe Creative Cloud desktop app checks for updates periodically and notifies you whenever one of your installed apps has an update available. However, you can retrieve the latest updates for your Creative Cloud apps without waiting for the Creative Cloud desktop app to refresh.
To check for app updates, click the three vertical dots icon at the upper-right in the Creative Cloud desktop app and choose Check for App Updates.
When you update your apps, preferences and settings are migrated to the new version. The previous versions of the apps are uninstalled. You can use the Advanced options to change these default settings.
Open the Creative Cloud desktop app and go to the Apps panel. The Apps panel displays Update buttons next to the apps installed on your computer.
If you've installed third-party plug-ins, they may not work with the 2019 version of the apps. Contact your plug-in vendor for information about compatibility and updates.
Click Update All or Update.
Do not use the Update All option if you want to retain the older version of one of these apps. When you're ready to update them (for example, when you've completed a current project), click the Update button next to these apps.
Optionally, click Advanced Options.
Click Update to begin updating installed apps to the latest versions.
When the update is complete, the latest apps are ready for use. For information on how to start, see Launch Creative Cloud apps.
Use Advanced Options to specify the app update behavior. By default, all previously installed versions of Creative Cloud apps are removed, and customized preferences and settings are migrated to the latest version.
If you want to retain previously installed versions or don't want to migrate settings, update the following options:
When selected, applicable settings and preferences of your current apps are migrated automatically to the latest installed version. When you launch the apps, you may be prompted to import settings from earlier versions.
When selected, previously installed versions of Creative Cloud apps are removed when you update.
Some apps, however, do not support retaining the older versions. When you click Update All, previous versions of these apps are uninstalled, even if you've deselected the Remove old versions option.
The Creative Cloud desktop app lets you set a preference to keep your apps updated automatically as soon as new versions are released.
For Adobe Acrobat and Acrobat Reader automatic updates, see Automatic updates | Acrobat, Reader.
If you are working on a group project, for example, a video and it is important for all group members to be on the same version of the app, turn off auto-update for that app by clicking the arrow next to Update or Open and selecting Manage > Auto Update.
When you click Update or Update All to update your apps for the first time, you get a dialog box with an option to keep your apps up-to-date automatically. Select Enable auto-update now to enable this feature.
You can also enable auto-update for all apps from preferences or manage auto-update for individual apps.
Click the three vertical dots icon at the upper-right in the Creative Cloud desktop app and choose Preferences.
Navigate to Creative Cloud > Apps > Auto Update.
Select Enable auto-update.
Updating multiple apps can take time based on the number of apps being updated and your Internet speed.
Once you enable auto-update in the preferences, you can manage auto-update for individual Creative Cloud apps.
In the Creative Cloud desktop app, go to the Apps panel.
Scroll to the app you want to manage.
Click the arrow next to Update or Open. Then, choose Manage > Auto Update.
In the Configure Auto-Update dialog box, deselect Enable auto-update to manually update the app in future. By default, your Creative Cloud app will be updated whenever an update is available or will be upgraded whenever a new version is available.
By default, all previously installed versions of Creative Cloud apps are removed, and customized preferences and settings are migrated to the latest version. Click Advanced Options to specify the app update behavior.
This option is selected by default, and applicable settings and preferences of your current apps are migrated automatically to the latest installed version. Deselect Keep preferences if you do not want to migrate settings and preferences.
Remove old versions
This option is selected by default and all previous versions of Creative Cloud apps are uninstalled when you update to the latest version. Deselect Remove old versions to retail previously installed versions of the software.
Under Advanced Options, the options Keep Preferences and Remove Old Versions are not available for Adobe XD, Lightroom CC, and Lightroom Classic CC. If you need to roll back to a prior version, see Install previous version of your Creative Cloud app. Your existing preferences are always retained.
If there is a problem while auto-updating your apps, you will receive one of the following OS notifications:
To learn more about the error and to fix the issue, click More Info in front of the product name in the Apps tab.
You can manually update the app by selecting Update in the Apps tab once the issue is resolved.
Once you enable auto-update, your Creative Cloud apps will be updated whenever an update is available or will be upgraded whenever a new version is available. In case of upgrade, the previous version of the app will be removed. However, preferences will be saved in both the scenarios.