Set up a passkey to sign in to your Adobe account

Learn how to set up a passkey to sign in to your Adobe account without using a password.

Passkeys let you sign in to your account securely without using a password. You can use a passkey to sign into your Adobe account with your device PIN, biometric data, or a USB security key.

Benefits of using a passkey

Passkeys make the sign-in experience simple and quick:

  • Passkeys are saved on your device and can’t be shared or stolen. 
  • Passkeys are easier and more secure than passwords and can easily be removed if needed.
  • Using passkeys saves you from the hassle of remembering your passwords.

Before setting up a passkey

To set up a passkey:

  • Your computer should run Windows 10, macOS Ventura, ChromeOS 109 or higher. 
  • Your mobile device should be using iOS 16, Android 9 or higher.
  • Your USB security key supports the FIDO 2 protocol. 
  • You have turned on screen lock, Bluetooth (for setting up a passkey using a phone), and iCloud Keychain (for macOS).
  • You're not using incognito or private browsing mode.
Tip:

For the best passkey experience, ensure your operating system and browser are up-to-date.

Set up a passkey

You can create multiple passkeys for your Adobe account. To set up a passkey, follow the instructions for your operating system.

Add a passkey on Windows

Follow these steps to add a passkey for your Adobe account on Windows:

  1. Under Sign-in and security > Passkeys, select Add.

    The Sign-in and security page showing options to change password, add a passkey, and activate two-step verification.
    The Windows Security prompt opens with multiple methods to save a passkey.

  2. In the Making sure it's you window, enter your device PIN to save your passkey. 

    The Windows Security window showing the field to enter device PIN for creating a passkey, and an option to create passkeys using another device.
    After entering the PIN or biometric, the passkey is saved on your device.

    You can now use your device PIN or biometric to sign in to your account

    Not getting this window?

    If you have signed in to your Google Chrome browser using an email, you may receive a Google Password Manager window for setting up a passkey

  3. Select Use another device under More choices to save your passkey using:

Save a passkey using a phone or tablet

You scan a QR code on your phone or tablet devices to save a passkey on your device. Take these steps to save a passkey:

  1. In the Choose where to save this passkey prompt, select iPhone, iPad, or Android device, and select Next

    The Choose where to save this passkey prompt, showing options to create a passkey using phone or tablet, security key, and windows device.
    The window also shows options to set up a passkey using a security key or your Windows device.

  2. Scan the QR code with a camera on your device.

    The QR code to create a passkey using your phone or tablet.
    Your device displays a message prompting you to connect with a QR code.

  3. Select Use passkey on your phone or tablet and follow the on-screen instructions to set up the passkey. 

Note:

The passkey is saved on your phone or tablet, protected by the device’s biometrics.

Save a passkey using a Security key

  1. In the Choose where to save this passkey prompt, select Security key, and select Next

    The Choose where to save this passkey prompt, showing options to create a passkey using phone or tablet, security key, and windows device.
    You can also save a passkey using your phone or tablet, and your Windows device.

  2. Insert the security key into your device's USB port and follow the on-screen instructions to set up the passkey. 

Create a passkey using Google Password Manager

On Google Chrome, you can use Google Password Manager to set up a passkey by taking these steps:

  1. Under Sign-in and security > Passkeys, select Add.

    The Sign-in and security page showing options to change password, add a passkey, and activate two-step verification.
    The Windows Security prompt opens with multiple methods to save a passkey.

  2. In the Create a passkey window, select Create

    The Create a passkey prompt showing your email or Chrome profile with options to continue, cancel, or use another way.
    When you use your browser profile, the default email you use to sign in to the browser is used to create the passkey.

    Note:

    If you do not want to use Google Password Manager, select Save another way to set up a passkey using your device PIN, phone or tablet, or a security key

  3. Enter your system password or use biometrics to complete the setup of your passkey.

    Once the passkey is successfully created, a message will appear on the screen confirming that a passkey has been added to your account and can now be used for sign-in.

Sign in with a passkey

After setting up a passkey, you can use it to sign in to your Adobe account without a password

Remove a passkey

If you’ve switched to a new device, you can remove the passkey from your Adobe account that was saved on your old device.

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