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Administer Adobe Acrobat Sign via Adobe Admin Console

  1. Adobe Enterprise & Teams: Administration guide
  2. Plan your deployment
    1. Basic concepts
      1. Licensing
      2. Identity
      3. User management
      4. App deployment
      5. Admin Console overview
      6. Admin roles
    2. Deployment Guides
      1. Named User deployment guide
      2. SDL deployment guide
      3. Deploy Adobe Acrobat 
    3. Deploy Creative Cloud for education
      1. Deployment home
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      9. Approve Adobe apps in Google Admin Console
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      13. Configuring SSO for District Portals and LMSs
      14. Add users through Roster Sync
      15. Kivuto FAQ
      16. Primary and Secondary institution eligibility guidelines
  3. Set up your organization
    1. Identity types | Overview
    2. Set up identity | Overview
    3. Set up organization with Enterprise ID
    4. Setup Azure AD federation and sync
      1. Set up SSO with Microsoft via Azure OIDC
      2. Add Azure Sync to your directory
      3. Role sync for Education
      4. Azure Connector FAQ
    5. Set up Google Federation and sync
      1. Set up SSO with Google Federation
      2. Add Google Sync to your directory
      3. Google federation FAQ
    6. Set up organization with Microsoft ADFS
    7. Set up organization for District Portals and LMS
    8. Set up organization with other Identity providers
      1. Create a directory
      2. Verify ownership of a domain
      3. Add domains to directories
    9. SSO common questions and troubleshooting
      1. SSO Common questions
      2. SSO Troubleshooting
      3. Education common questions
  4. Manage your organization setup
    1. Manage existing domains and directories
    2. Enable automatic account creation
    3. Set up organization via directory trust
    4. Migrate to a new authentication provider 
    5. Asset settings
    6. Authentication settings
    7. Privacy and security contacts
    8. Console settings
    9. Manage encryption  
  5. Manage users
    1. Overview
    2. Administrative roles
    3. User management strategies
      1. Manage users individually   
      2. Manage multiple users (Bulk CSV)
      3. User Sync tool (UST)
      4. Microsoft Azure Sync
      5. Google Federation Sync
    4. Assign licenses to a Teams user
    5. In-app user management for teams
      1. Manage your team in Adobe Express
      2. Manage your team in Adobe Acrobat
    6. Add users with matching email domains
    7. Change user's identity type
    8. Manage user groups
    9. Manage directory users
    10. Manage developers
    11. Migrate existing users to the Adobe Admin Console
    12. Migrate user management to the Adobe Admin Console
  6. Manage products and entitlements
    1. Manage products and product profiles
      1. Manage products
      2. Buy products and licenses
      3. Manage product profiles for enterprise users
      4. Manage automatic assignment rules
      5. Entitle users to train Firefly custom models
      6. Review product requests
      7. Manage self-service policies
      8. Manage app integrations
      9. Manage product permissions in the Admin Console  
      10. Enable/disable services for a product profile
      11. Single App | Creative Cloud for enterprise
      12. Optional services
    2. Manage Shared Device licenses
      1. What's new
      2. Deployment guide
      3. Create packages
      4. Recover licenses
      5. Manage profiles
      6. Licensing toolkit
      7. Shared Device Licensing FAQ
  7. Get started with Global Admin Console
    1. Adopt global administration
    2. Select your organization
    3. Manage organization hierarchy
    4. Manage product profiles
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    7. Update organization policies
    8. Manage policy templates
    9. Allocate products to child organizations
    10. Execute pending jobs
    11. Explore insights
    12. Export or import organization structure
  8. Manage storage and assets
    1. Storage
      1. Manage enterprise storage
      2. Adobe Creative Cloud: Update to storage
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    2. Asset migration
      1. Automated Asset Migration
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      3. Manage transferred assets
    3. Reclaim assets from a user
    4. Student asset migration | EDU only
      1. Automatic student asset migration
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  9. Manage services
    1. Adobe Stock
      1. Adobe Stock credit packs for teams
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    2. Custom fonts
    3. Adobe Asset Link
      1. Overview
      2. Create user group
      3. Configure Adobe Experience Manager Assets
      4. Configure and install Adobe Asset Link
      5. Manage assets
      6. Adobe Asset Link for XD
    4. Adobe Acrobat Sign
      1. Set up Adobe Acrobat Sign for enterprise or teams
      2. Adobe Acrobat Sign - Team feature Administrator
      3. Manage Adobe Acrobat Sign on the Admin Console
    5. Creative Cloud for enterprise - free membership
      1. Overview
  10. Deploy apps and updates
    1. Overview
      1. Deploy and deliver apps and updates
      2. Plan to deploy
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    2. Create packages
      1. Package apps via the Admin Console
      2. Create Named User Licensing Packages
      3. Manage pre-generated packages
        1. Manage Adobe templates
        2. Manage Single-app packages
      4. Manage packages
      5. Manage device licenses
      6. Serial number licensing
    3. Customize packages
      1. Customize the Creative Cloud desktop app
      2. Include extensions in your package
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    5. Manage updates
      1. Change management for Adobe enterprise and teams customers
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    6. Adobe Update Server Setup Tool (AUSST)
      1. AUSST Overview
      2. Set up the internal update server
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      4. Common use cases of AUSST   
      5. Troubleshoot the internal update server
    7. Adobe Remote Update Manager (RUM)
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    8. Troubleshoot
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      2. Query client machines to check if a package is deployed
  11. Manage your Teams account
    1. Overview
    2. Update payment details
    3. Manage invoices
    4. Change contract owner
    5. Change your plan
    6. Change reseller
    7. Cancel your plan
    8. Purchase Request compliance
  12. Renewals
    1. Teams membership: Renewals
    2. Enterprise in VIP: Renewals and compliance
  13. Manage contracts
    1. Automated expiration stages for ETLA contracts
    2. Switching contract types within an existing Adobe Admin Console
    3. Value Incentive Plan (VIP) in China
    4. VIP Select help
  14. Reports & logs
    1. Audit Log
    2. Assignment reports
    3. Content Logs
  15. Get help
    1. Contact Adobe Customer Care
    2. Support options for teams accounts
    3. Support options for enterprise accounts
    4. Support options for Experience Cloud

If you have purchased stand-alone or bundled plans that have Adobe Acrobat Sign Solutions – Enterprise or Adobe Acrobat Sign Solutions – Business, then you can use the Adobe Admin Console to manage users (and their identities), products, and entitlements associated with the users and products. You can also assign multiple administrators to help manage your organization or the functional behavior of Document Cloud products and services. For example, you can assign a specific feature administrator to manage the behavior of Acrobat Sign. For more information, see Manage Administrators.

The Adobe Admin Console is being improved to offer more control over the entitlement and authority of Acrobat Sign users.

  • Customers on the modern experience will see their offering cards (on the Overview page of the Admin Console) referring to Adobe Acrobat Sign Solutions - Enterprise or Adobe Acrobat Sign Solutions - Business
    • The bulk of this document indicates the options under the modern process
  • The legacy experience is indicated by the offering card referring to the service as Document Cloud for enterprise or Document Cloud for business
Document Cloud offer card


Getting Started

To configure and administer the Acrobat Sign features for your organization, a licensed user must be entitled to the administrator role in the Adobe Admin Console. There are several options:

  1. Log in to the Adobe Admin Console as one of these administrator roles:

    • System administrator
    • Product administrator (for Acrobat Sign)
    • Product Profile administrator (For the Acrobat Sign product profile)
  2. Navigate to the Acrobat Sign product page: Products > Document Cloud > Acrobat Sign > {Product Profile}

    Navigate to the Adobe Sign product page

  3. When the product profile page opens, click the Add User button

    Add User

  4. The Add users to this product profile page loads:

    • Type the email address or name of the user you want to enable
      • A list is displayed of the users in your account that match the string you type
      • If the email is unique within your account, an option to create a new user is provided
    • Chose the product role (authority level) for the user
    • Click Save
    Configure the user

  5. A success message displays when the user rights have been updated in the Admin Console and the user in Acrobat Sign is updated with the new role authority.

    Successfully added user

 Once logged in, select Products > Acrobat Sign and select the correct product profile.

ملاحظة:

Admins do not have the option to select the product role for users that are inside a user group within a product profile.

To assign a product role to a user in a user group, the admin must insead re-add the user to the product profile that the user grouip is in.  This allows direct acces to the user's product role.

  1. Log in to the Adobe Admin Console as an administrator

  2. Navigate to the Acrobat Sign product page: Products > Document Cloud > Acrobat Sign > {Product Profile}

    Navigate to the Adobe Sign product page

  3. When the product profile page opens:

    • Find the user you want to edit and click the drop-down in the Product Role column
    • Change the product role to the desired value
    Edit the user product role

  4. A success message displays when the user rights have been updated in the Admin Console and the user in Acrobat Sign is updated with the new role authority.

    Successful edit of the user

If you have many users to add or edit, you can upload a CSV file to make all of the changes programmatically.

Full details on bulk CSV upload feature can be found here >

Add users by CSV

ملاحظة:

Acrobat Sign has an additional column that must be added to the CSV template to enable admin authority: Product Role

The possible values for the Product Role column are:

  • USER - A user of the system with no administrative authority
  • SIGN_ACCOUNT_ADMIN - An account-level admin that has the authority to configure the account, to include all group-level settings
  • SIGN_PRIVACY_ADMIN - An account-level admin with the additional authority to delete users/content form the system
CSV format

ملاحظة:

Currently, there are three authority roles available in the Admin Console:

  • User - A user of the system, with no administrative authority
  • Sign Account Admin - An account-level admin with the authority to edit all aspects of the Acrobat Sign application, including all groups
  • Sign Account and Privacy Admin - An Acrobat Sign account-level admin with the additional authority to delete users/content from the account.

Group-level admins must be privileged in the Acrobat Sign system.

More information on Acrobat Sign admin roles can be found here >


Revoke Acrobat Sign administrator rights

To remove admin authority for the Acrobat Sign service from a user:

  1. Log in to the Adobe Admin Console as an administrator

  2. Navigate to the Acrobat Sign product: Products > Document Cloud > Acrobat Sign > {Product Profile}

  3. Click the product profile name to open the page

    Navigate to the Adobe Sign product page

  4. Find the user you want to remove admin authority from

    • Click the dropdown field on the far right of the user record
    • Select User
    Edit the user

  5. A success message displays when the user rights have been updated in the Admin Console and the user in Acrobat Sign is updated with the new role authority.

 Adobe

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