Troubleshooting & help

Download & install

You can download Muse from the Creative Cloud apps catalog. You'll need to sign in with your Adobe ID and password to complete the download. For more information, including how to install older versions or check for updates, see Download your creative cloud apps.

For solutions to a "failed to install" error, see Error: "Failed to install" Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.

Yes! You can download trial versions of any Creative Cloud app, including Muse, from the Creative Cloud apps catalog. You'll need to sign in with an Adobe ID and password to download a trial. For detailed instructions, see Download and install a Creative Cloud trial.

Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.

You can install Muse and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you'll need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.

Account management

Sign in to your Adobe accounts page with your current Adobe ID and password. From there, click the Security & Privacy tab, and then click Change under Password. For more information on changing your password and other account information, see Manage your Adobe ID account.

Switching Creative Cloud plans is easy. Follow these step-by-step instructions to upgrade or change your plan.

Converting your trial to a paid membership is easy. Follow these step-by-step instructions to upgrade and start your membership.

If you stop your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. You won't have access to apps or most services and your cloud storage will be reduced to 2 GB. Learn how to Cancel your Creative Cloud membership and understand the Adobe subscription terms.

Responsive design

Follow this comprehensive tutorial to learn how to create a responsive website from scratch. For a shorter introduction to designing a responsive web page, watch this video tutorial.

The layout and the content of your website should determine how and where you add breakpoints. To learn more about adding breakpoints to a responsive site, see Getting started with responsive design in Adobe Muse.

You can use the responsive design features in Muse to design websites that display correctly on all devices. You can also create an alternate layout for mobile-only sites.

Add elements

Use the Contact Form widget to easily add a contact form to your website.

A Composition widget allows a user to interact with one part of the page to change the content displayed in another area. Learn more in this article on adding Composition widgets.

Learn how to use iframe tags to embed video on a web page.

Follow these easy steps to learn how to add anchor links to a page.

Set up & publish a website

Watch this short video tutorial to understand planning considerations for setting up a new site in Muse. Then, follow this step-by-step tutorial to create your first website.

Learn how to use FTP (File Transfer Protocol) to publish your Muse site to a third-party web hosting provider.

Learn how to use the Publish workflow to host your finished site on Adobe Business Catalyst.