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Adobe Creative Cloud User Guide

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Applies to: Adobe Creative Cloud

某些 Creative Cloud 应用程序、服务和功能在中国不可用。

Your Creative Cloud membership comes with cloud storage. Learn how much storage you have used and how to upgrade it.

Enterprise customer?  To learn more about Creative Cloud storage for enterprise customers, see Manage enterprise storage.

How much storage do I have?

  Go to Your work on the Creative Cloud website. (If prompted, sign in.)

Your used storage displays in the lower-left corner of the page.

check storage

 Hover over your used storage to view the total available cloud storage.

 

Hover storage
Hover over your used storage (A) to see your total available cloud storage (B).

You can also see how much storage you have in the Creative Cloud desktop app, Adobe Illustrator, and Adobe Photoshop. 

Creative Cloud desktop app

Click the Cloud icon at the upper right. Your cloud storage and file syncing status are displayed. 
 

View cloud storage in the Creative Cloud desktop app

Photoshop or Illustrator

In the Home screen, select the Cloud icon at the upper right. Your cloud storage and file syncing status are displayed.

View cloud storage within app

What does cloud storage include?

Your total cloud storage depends on your plan. The files stored in any of the following locations (except Adobe Spark) together count toward your total cloud storage.

Together count toward total cloud storage Does not count toward cloud storage

cc-1x Creative Cloud    https://assets.adobe.com

  • Synced files
  • Cloud documents
  • Deleted files

lr-1x Lightroom     https://lightroom.adobe.com

  • Photos
  • Albums
  • Edited files
  • Imported files
  • Deleted files

dc-1x Document Cloud     https://documentcloud.adobe.com

  • All documents
  • Starred files
  • Shared files

sp-1x Adobe Spark     https://spark.adobe.com

  •  Projects
  •  Brand files
  •  Graphics
  •  Web pages
  •  Videos

What happens if I exceed my storage quota?

The Creative Cloud desktop app syncs up to 1 GB over your quota from any device. After that, new files no longer sync, and you're notified that you are over quota. A red exclamation point indicates files that can't be synced. You can still move, rename, or delete files. 

Maximum number of files and folders

You can store as many files and folders as your cloud storage allows, but you cannot sync more than the following number of files and folders:

  • 350,000 files
  • 150,000 folders

This doesn't include the files, folders, or sub-folders shared with you by others. Also note that files and folders you haven't deleted permanently still count toward your cloud storage. 

Delete files permanently to free up cloud storage

Ensure that your deleted files aren't using valuable storage by deleting them permanently. Learn how to permanently delete files to free up storage.

To continue to sync files, and save more files on the cloud upgrade your storage.

How do I upgrade my cloud storage?

If you need more storage, you can purchase extra storage plans through your Adobe ID account. For instructions, see:

Teams or Enterprise customer?  To learn more about storage upgrade, see Storage upgrade to 1TB for enterprises and teams.

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