Open Chrome and click the three dots in the top right corner.
Last updated on
Jan 19, 2024
Thank you for visiting Adobe.com. For the best experience with the Adobe website, we recommend using the latest version of Chrome, Edge, Firefox, or Safari.
Which browsers are supported
Adobe apps and services are designed for the latest operating systems and browsers and require valid sign-in credentials from a compatible browser before you can access them. For optimal viewing and security, we recommend that you use an up-to-date version of any of the following browsers:
If you don't use the latest version of a recommended browser, or if you use a browser that is not listed above, Adobe features may not work as you expect, or at all.
Note:
Apple doesn't provide updates for Safari on Windows anymore. If you're using macOS or iOS, you can enjoy Safari updates bundled with versions 14, 15, or 16.
What are the recommended browser settings
The following are some of the recommended browser settings for Adobe:
Enable cookies
Some features of Adobe.com, such as region selection and membership sign-in, require browser cookies to be enabled. Consult your browser's Help section for information on how to change this setting. For more information about Adobe's use of cookies, see Use of cookies and similar technologies.
Enable JavaScript
Adobe.com uses JavaScript for many functions.
How do I enable JavaScript on my browser?
The way to enable JavaScript based on browser settings depends on the browser you're using. See the instructions for the following browsers.
Google Chrome
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Select Settings, and then Privacy and security.
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Under Privacy and security, click Site settings.
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Scroll down to find JavaScript and click it.
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Select Sites can use JavaScript.
Mozilla Firefox
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Open Firefox and click the three lines in the top right corner.
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Select Options, and then Privacy & Security.
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Scroll down to find JavaScript and click it.
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Select Allow all sites to run JavaScript.
Microsoft Edge
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Open Edge and click the three dots in the top right corner.
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Select Settings, and then Privacy, search, and services.
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Under Privacy, search, and services, click Advanced settings.
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Scroll down to find Javascript and click it.
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Select Allow all sites to run JavaScript.
Apple Safari
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Open Safari and click the gear icon in the top right corner.
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Select Preferences, and then Security.
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Scroll down to find JavaScript and click it.
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Select Enable JavaScript.
How to troubleshoot browser issues
Check supported browser versions.
Check to see if your problem is related to known issues with your browser version, above.
Clear your browser's cache.
Clearing your browser's cache, cookies, and history may help to resolve problems.
Try a different browser or move to a different computer.
You may find it helpful to have more than one browser installed on your computer. If you run into problems, moving to another browser may resolve your issues. You can also try moving to a different computer to see if the problem persists. This may help to discern whether your issue was a problem with your browser or computer, or with Adobe.com.
Still having problems?
If the issue persists in several browsers, and on different computers, report your problem to Adobe Support for assistance.
