Open the Windows Control Panel.
Last updated on
18 January 2022
|
Also applies to Adobe Connect 9
Note:
This article applies to Adobe Connect versions that supports Adobe Connect add-in. Starting Nov 2017, Adobe introduced the new Adobe Connect application for desktop that replaces the old Adobe Connect add-in for Adobe Connect version 9.x and later. If you are on Adobe Connect version 8 or earlier, you can continue to use Adobe Connect add-in.
Note:
When installing the latest version of the Adobe Connect Add-In, it is sometimes necessary to uninstall the previously installed version first. The following steps are provided where uninstalling the existing Adobe Connect Add-In is desired.
Windows
-
-
Select Programs and Features.
-
Select Adobe Connect Add-In, and click the Uninstall button.
Mac OS
Navigate to and delete (move to trash) the following entire directory:
Users/{user name}/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin/adobeconnectaddin
You can also get to this directory by opening up Finder, then clicking Cmd+shift+G, typing ~/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin/, and then clicking Go. You then see the adobeconnectaddin directory. Move that to the entire folder to the trash.
Note: Sometimes the Library is hidden. If you cannot find your Library folder, follow this article to make sure that your user Library folder is visible.
Adobe MAX
The Creativity Conference
Oct 14–16 Miami Beach and online
Adobe MAX
The Creativity Conference
Oct 14–16 Miami Beach and online