Issue

InDesign crashes while trying to delete or cut a PDF, immediately after placing an asset from library in InDesign. This issue occurs only on Windows system when the display quality is set to High.

Solution

Note:

Before you perform the steps below, make sure that you have InDesign 13.1 installed on your system. You can check the version of InDesign installed on your system by going to Help > About InDesign.

You can update InDesign CC on your system from the Creative Cloud desktop app. For more information, see Update Creative Cloud apps.

InDesign version
Version of InDesign installed on your system
  1. Quit Adobe InDesign CC.

  2. Download Crash_fix.zip and extract its contents to desktop.

  3. Find and double-click CopyPlugin.vbs from the extracted folder.

  4. Browse and select Adobe InDesign CC 2018 application folder.

    Browse for folder
    Select Adobe InDesign CC 2018 folder
  5. Click OK.

    Note:

    If you get the following error, make sure that you unzip the downloaded file before running the plug-in.

  6. The plug-in is installed and you get the message once InDesign is successfully updated. Click OK.

    Installation completed
    Installation completed
  7. Launch InDesign CC.

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