Ensure that you have a DVD drive (not CD drive) connected to your computer before you begin installation. Insert the DVD into the drive and follow the instructions.
Temporarily disable firewalls, antivirus software, and third-party security software. Disabling them speeds up the installation process.
Locate the serial number. The serial number is on the back of the DVD case.
Note: If you purchased the product from Best Buy, peel the sticker at the back of the box. Use the redemption code to generate your serial number online. If you do not have an Internet connection, contact customer support. For more information, see Find your serial number.
If you close the dialog box or the security settings do not permit AutoPlay, browse to the DVD using Windows Explorer and double-click Setup.exe from Adobe Premiere Elements 15 folder. If any security warning displays, click Yes.
- Make sure that you have administrative privileges for the account you are using.
- Use the latest version of Internet Explorer, Firefox, Chrome, or Safari.
- Make sure that you have a valid Adobe ID.
- Disable pop-up blockers in your web browser.
- Temporarily disable firewalls, antivirus software, and third-party security software. Disabling them speeds up the installation process.
- Make sure that you have a valid serial number for Adobe Premiere Elements.
For information on registering your purchased Adobe product, and the benefits of registering, see http://www.adobe.com/support/registrationfaq.html.
Yes, you can have more than one version of Premiere Elements installed on your computer. Premiere Elements doesn't automatically remove or replace any previous versions installed on your computer. You can uninstall earlier versions after you are comfortable with the latest version.
An Adobe ID is similar to a Gmail or Facebook ID that you use to secure and personalize your account. You can use your Adobe ID for the following:
Registration. Although not mandatory, registration also requires an Adobe ID. When you register your copy of Adobe Premiere Elements, Adobe keeps your serial number on record. This way, Adobe knows that you are eligible for upgrades.
Trials. Use your Adobe ID to get free 30-day trials.
Ordering products and tracking orders.
Support cases. Log online support cases using your Adobe ID.
Forums and events. Use your Adobe ID to log in to forums and register for events.
For information about Adobe ID, see Manage your Adobe ID account.