Address book overview

Overview of the Adobe Acrobat Sign Address Book

All users of the Acrobat Sign service have access to an address book that works to predict the email address of a recipient as the user types it into the recipient's email field on the Send page.

The system accepts the text as the user enters it and provides a selectable dropdown box of possible recipients based on the entered string. At any time, the user can stop typing and select a recipient from the list.

The address book is in effect for most email input fields:

• Send page: Recipients and CC'd parties
• Webform configuration page: Counter signers and CC'd parties
• Custom compose page (when sending using a custom send workflow): Recipients and CC'd parties
• Send in Bulk configuration page: Recipients

Types of contacts

There are three categories of contacts that can be observed in the address book:

• Myself - This is always the logged-in user and cannot be deleted.
• Personal Contacts - Personal contacts are a list of recipients previously added to agreements by the logged-in user.
  • Personal contacts display only an email address, never including the recipient's name.
  • Personal contacts can be deleted by selecting the X to the far right of the contact record.

• Organizational Contacts - Organizational contacts are only available to accounts that have configured their Adobe Admin Console to access the company LDAP or Active Directory. When enabled, users are able to access the whole directory of their organization to auto-complete emails.
  • Organizational contacts include the name value associated with the email address imported from the company record.
  • Organizational contacts can not be edited or deleted.

Selecting any contact immediately inserts that email into the recipient's email field.