While printing images using Photoshop Elements 13, the following errors occur:
- Printing tasks go to the same printer, even when you change the printer that you want to send a printing task to.
- You get an error message:
The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.
Important: Before applying the update, ensure that you clean Photoshop Elements 13 preferences (Press Ctrl/Cmd + K, and in the Preferences dialog, click Reset Preferences on next launch).
Do one of the following:
- In the Adobe Photoshop Elements 13 updates dialog, click Install Now or Install on Exit.
- In the Photoshop Elements 13 editor, click the update availability announcement icon (), and then click Install Now or Install on Exit.
For a listing of updates, see the Photoshop Elements 13 updates page.