Adobe Connect 9.5.6 Release Notes

Release notes for Adobe Connect 9.5.6


Adobe Connect is a market-leading web conferencing solution that enables corporations and government agencies worldwide to improve collaboration, webinars, and eLearning through exceptionally rich interactions. For an overview of Adobe Connect, see

Adobe Connect 9.5.6 is a maintenance release and is available as a patch. It fixes several issues to make the user workflows smoother.

Release Date

Adobe Connect is rolled out in phases. For Connect 9.5.6 release, the availability or deployment schedule is as follows:


Adobe Connect 9.5.6 installer is available for on-premise deployments in all supported locales.  

Release date is Sep 23, 2016.


The update on Adobe Connect 9.5.6 service hosted by Adobe starts on Sep 15, 2016.

Managed Services

Adobe managed customer-specific cloud deployment of Adobe Connect is updated based on customer-requested scheduled. Reach out to your Adobe Connect managed services representative to schedule your update.

System Requirements

For the latest system requirements, see the Adobe Connect Tech Specs Page.

Upgrade path for on-premise deployments

The following are the prerequisites before you can upgrade to this release:

  • From Adobe Connect 8.x, upgrade to Adobe Connect 9.5.x before applying this patch.
  • From Adobe Connect 9.x, update to Adobe Connect 9.5.x before applying this patch.

Issues Resolved

Issue Tracking Number

Issue Description


Fixed issue where ZIP content was not working in Share pods


Fixed issue where audio conference was not starting with specific InterCall credentials on CCAPI 1.9.0


Fixed issue where few InterCall users had invalid link for "Further Dial In Numbers"


Fixed issue where user could not create offline recording on Mac OSX


Fixed issue where About Adobe Connect dialog displayed incorrect Connect version


Fixed issue where intermittent UV issues occurred preventing audio from meeting room to phone audio


Fixed issue where enhanced right remain when user was promoted/demoted inside BOR

Known Issues

Issue Tracking Number

Issue Description


String "Account URL" is not localized on login page

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