An administrator is a person in your organization or team, who manages the access to Adobe products and services. If you use Adobe products and services through your organization, school, or team, you must have an administrator.

Your Adobe Account page allows you to view a note that your administrator has set up for you. This note helps you get assistance when you encounter issues or require support. If you have a valid Creative Cloud or Document Cloud for teams/enterprise subscription, do the following to view the note from your administrator:

  1. Sign in to your Adobe account.

  2. To access the notes from your organization's administrator, click Contact administrator under Helpful Resources. Helpful Resources are available on:

    • The Overview page
    • Clicking Get Help from any page
    Contact Administrator

    The Contact administrator dialog box displays the notes from your organization's administrator. If you are associated to more than one organization or team, it displays one note from each organization or team, wherever set up by the administrator.

    You can also view the Notes from Admin, navigating to Plans View Plan.


    You see the Contact administrator option only if your administrator has set up a note for your organization or team.

  3. To exit the dialog box, click Done.

    Notes from Admin

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