Uninstall the current driver (Version 17.4.4).
Ultima actualizare la
21 mai 2021
|
Se aplică și la Adobe Camera Raw
Application crashes when you develop images in the Develop module in Lightroom or Camera Raw plug-in in Photoshop.
Issue
- Lightroom crashes when switching to Develop module.
- Photoshop and Bridge crash when opening raw files through Camera Raw plug-in.
The problem occurs after an AMD driver update (Version 17.4.4 - released 4/23/2017) in Windows.
Solution
Workaround 1: Disable Use Graphics Processor.
- Lightroom - Select Preferences > Performance and deselect Use Graphics Processor.
- Camera Raw - Adobe Camera Raw automatically disables Use Graphics Processor if it encounters a crash due to a graphics card/driver issue.
Workaround 2: Rollback your AMD driver to a prior version (v368.81). See Rolling back a device driver for instructions.
Note: The 'Rollback Driver' button may be greyed out if you performed a 'Clean Installation' during your last Graphics driver update. If you did a Clean Installation:
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Download the previous driver from AMD and install it manually.
Additional information:
Our engineering team is working with AMD to correct this problem.