Important: This document helps you fix Photoshop Elements installation issues with specific exit codes 6 or 7. If you are unsure of the exit/error code generated when installation failed, first see Fixing Photoshop Elements Installation errors.
Error DW046 is caused when a conflicting process interrupts the installation process.
- Use the error text to identify which process interfered with the installation process.
- Terminate the cause of the error.
- Restart the installation process.
Error DW023 is caused when the installation files are corrupt. Download the installation files again and retry installing the software.
If your exit/error code is not listed here:
If the troubleshooting information does not fix the problem and you cannot install Photoshop Elements or Premiere Elements, reach out to Adobe Support Community.