Learn how to resolve video rendering issues on macOS in Photoshop.
Issue |
Workaround 1 |
When rendering videos in Photoshop on macOS, the progress bar stops and doesn't progress any further.
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Disable any antivirus software and try the video render again.
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Workaround 2 |
Delete all empty Trace Database.txt file(s)
- Quit Photoshop
- In the Finder, hold the Option key and select Go > Library
- Navigate to: /Library/Preferences/Adobe/amecommand
- Open each subfolder in that location and look for a file called Trace Database.txt. Delete all versions of this file that contain no text entry.
- Next, navigate to: /Library/Preferences/Adobe/dynamiclinkmediaserver and delete any empty Trace Database.txt files here.
- Restart Photoshop
Repeat these steps if the video rendering issue occurs again.
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Issue |
Workaround 1 |
When rendering videos in Photoshop on macOS, "Initializing.." never completes
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Delete all Adobe entries in Keychain Access
- Quit Photoshop
- Open the macOS Utility Keychain Access
- In the Login section, click the Name column to sort items alphabetically
- Select all entries that start with Adobe and press Delete
- Click Delete on the confirmation dialog
- You will be prompted to Sign into your Adobe ID next time you start Photoshop.
- Try to render video again
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